Reviews
Great experience!
The people were friendly. I felt like they were honest and worked hard to get me in the car I wanted. I didn’t feel rushed to make a decision but they worked very quickly to get the deal done. I couldn’t be happier.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time to leave a review! We appreciate your business. We're so happy our West Asheville team was able to give you a great car buying experience!
Auto Star Sylva NC
Awesome experience and awesome people to work with. Was treated like family. Highly recommend Shane King and Amanda Edwards to anyone wanting to buy a vehicle. Thanks to them again!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review! We're glad the team was able to give you a great experience and find you an awesome car! Hope you are loving that Chevy Equinox!
Very helpful
Friendly salespeople, easy experience... would definitely recommend! They make car buying super easy and hassle free. We have bought two vehicles from Auto Star, and we have enjoyed both.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! We appreciate your continued business with Autostar and we're so happy our Sylva team was able to help you find the perfect truck! Enjoy!
Great experience
Buying my fist car was easy and fun. I had a a lot of help with everything. Picking it out to all the paperwork. I recommend buying a car from here! Friendly people, great service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for your review! We're so happy we were able to help you find a great first car. Hope you are loving that Rogue!
Felt like family!
The whole staff was envolved from jump. Amanda went over everything I asked her to, Shane kept me entertained the whole time and he even sang on the test drive. I never felt like I was buying a car. Jesica even offered to get us drinks and we werent even her customers. I highly highly recommend buying from autostar of Sylva I'll make sure my entire family goes there from now on!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much! We sincerely appreciate your review and your business, and we are happy that the Sylva team was able to take care of you! Thanks for sharing your experience!
The Best!
Deatra was the best! Not only did she find the perfect fit for me, she also walked me though ALL my options. While most dealers would show you the door after the first sight of questionable credit, she didn't hesitate to pull up other options. She put me in this brand new vehicle that I will certainly enjoy for a long time! Thanks, Deatra and Auto Star!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you Dison family! We're so happy that Dee, and the rest of the West Asheville team were able to work with you and find you an awesome 2018 Dodge Journey! We sincerely hope you love the Journey for years to come.
Awesome glad they were able to work with us to find what we
Shane and Amanda were really great on helping us find what we wanted and working on a payment that was great for us and affordable I would totally recommend auto starr to everyone great place great people awesome experience!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks so much for taking the time to leave a review about your awesome experience with our team in Sylva! We're happy they were able to work hard to find you guys a great deal on your Silverado.
Smooth Transaction
I called, made an appointment for about 45 minutes later, test drove the car, went to my bank, got a check, gave tbem the check, they gave me a car. It was pretty simple and very smooth. The car is clean; it's what I came to buy. Dee and Mike made it easy. I'd do it again. Oh, bonus for fans of Faith No More, Mr. Bungle, Fantomas, and Tomahawk, Mike looks like Mike Patton.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your review! We're happy that it was an easy car buying experience for you and we are happy our team in West Asheville was able to help! We definitely see the Mike - Mike resemblance as well!!
Hospitality at Autostar
As far as how the individuals that help my wife and I purchase a vehicle, were an excellent one-two combination. They'd showed a lot of class, on helping us achieve a goal of ours, and we are surely appreciative. Thanks Mike and Dee!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Cedric! We appreciate your business and your review of your experience here at our West Asheville location. We're so happy the team was able to find you and your wife a great vehicle!
First Dodge ever!!!
This was the first vehicle that I bought where there was no hassle. Great staff all the way around. Way to go Auto Star!! You rock!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Timothy! We appreciate it! Hope you are loving that RAM.