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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Helpful, friendly people

The staff were all very helpful and nice when car shopping. It's nice to walk in to a business and see such friendly people. Two thumbs up!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Happy first time car buyer

For this being my first time buying a car, it was a smooth experience! I am very satisfied with the whole process, and happy with my new ride.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience!

Joey and Bella did a great job getting me approved and out the door in a relatively quick fashion. I would be considered sub prime and they worked tirelessly to get me in the car I wanted at a fair price. Great job guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Helpful and friendly :)

Small property but had great selection in terms of vehicles! The staff were helpful and friendly and I was able to find the right car for the right price; highly recommended!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Austin was great to work with

Very friendly. Austin was a great salesman to work with and answered all questions. He made the car buying experience a lot easier. Would recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The best buying experience

Bella and Joey were excellent, no pressure and just a pleasure to work with. I'm glad that I chose AutoStar to do business with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great Dealership!

I received a call back about a vehicle that I had seen on the internet. They gave me directions to the dealership so I could take a test drive. They were genuinely friendly and the vehicle was great. I decided to buy. They helped me with the financing and I really am enjoying my new vehicle. I think this was the easiest car buying experience I have ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great

The rating that i have give the was 5 star because i have been looking to buy a car and most dealers would not have asepted in getting the car i wanted or tried to get. They help what was possible to happen because of them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Great service from Shane

We purchased a car from auto star in sylva NCAA during one of the big sales they have. Even though we were helped by an out of town sales person I've been helped since then with questions on tech support and hands on support from Shane! He has gone above and beyond the call of duty to help me at any time I've gone by. I highly recommend him to anyone shopping for a vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Helping hands

Very friendly people. They were very patient and kind. As soon as I pulled into the lot there was someone there to help me and be there to help me through my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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