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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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2009 Chevy Suburban LTZ

No pressure buying experience. Bella was very helpful and upfront about our purchase. Enjoyed being able to test drive vehicle for the night in order to make a confident decision. Thanks again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great place.

Automatically greeting by the manager, Joey, and a sales associate, Charlie when we walked in. Very nice, respectful gentlemen. The experience we had, especially for me buying my first car, was very calm, suttle, and relaxed versus the dealership themselves. We got to test drive the truck we were looking at right off the bat, then when we got back, we sat down and talked. No beating around the bush, just straight honest numbers like we wanted. They let us test drive it for the night and following day, when we came back we were again greeted by Joey and Charlie yet again. Sat down, talked again, 20 minutes later I was headed home in my new truck. The staff were very friendly and helpful. I definitely recommend anyone looking for a used car to come here first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Recommend to everyone

I would recommend them to anybody. Perfect experience when it comes to buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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plesant

these people take very good care of you and do ever thing they can for you would send others to them you will not regret the experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fantastic!!!!!!!!!!!

The absolute best car buying experience I have ever had. The sales team are the best in the business.... never have I had been treated so well... they made the process quick and easy... all while treating me like family.... Bella is so sweet and one hell of a sales women. thanks so much to Joey and Bella. You guys are amazing!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Above and beyond

Shane went above and beyond for us. I would absolutely recommend everyone to use AutoStar of Sylva.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Helped me save money on car insurance

Shane and Ethan have been awesome! Not only did they help me find a new car, they helped me save money on my car insurance! Heck yeah I'd recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Outstanding job

Shane King worked with us very well. He did an outstanding job of financing our business transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Pretty smooth and efficient

My experience was pretty smooth and efficient. Shane King was friendly and very helpful. Yes, I would recommend AutoStar to a friend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Five star experience

Autostar is a great dealership to do business with. Bella makes the process very easy and you feel as if you have known her forever. She takes the time to get to know more about you and what you are looking for in a vehicle. When it is time to get another vehicle, I will most certainly visit Bella and Autostar again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.