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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
View all hours
Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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Hard workers

They never gave up they worked so hard to find us a car it took a little time we where had to please but they did it !!!!!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

WOW Experience

They went beyond all my expectations in making sure my needs and wants were met in my search for a vehicle. This is the best experience I’ve had shopping anywhere but especially for a vehicle. Definitely recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

OUTSTANDING!!

Just bought my 2nd car from Shane King, at Auto Star of Sylva! Buying a vehicle can be stressful, but Shane makes it an easy & fun experience! He really listens to what your need is and what budget you have to work with. He goes the extra mile to make sure that you are happy with your purchase. When I just bought my 2nd car from him, I was traveling home from out of town, and I called Shane about what I wanted to purchase. He searched his inventory, sent me a link to my phone, about the cars I was looking for. I selected a vehicle, and when I got to his dealership 1 & half hours later, my car was there, full of gas, clean & shiney, & ready to go! I didn't even test drive it, as that is how much I trust him!! If you want a stress-free ,& enjoyable car buying experience, go see Shane King, at Auto Star of Sylva!! And, by the way, the car that I just bought, without test driving it, is running absolutely fabulous!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Used vehicle

I love my van. It’s big enough for all my grandchildren, which is what I wanted. It’s very roomy!! I highly recommend going to autostar of sylva, if you are looking for a vehicle. They go above and beyond to try and find a vehicle for you!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Best experience ever!

Savannahs service was really great. She is a very nice salesperson, it was quick and easy. She even wrote me a thank you card! So head on down to autostar and get you a car from Savannah! :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Incredibly Customer Friendly

Friendly, helpful. Yes I would recommend AutoStar of Sylva to friends and family. If you're looking for a dealership that's constantly on your side, AutoStar is it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Quick

Brooke and Shane were both very fast and helpful in my car buying experience at AutoStar of Sylva. The service was all very quick and enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great price and service. Easy to do business with.

Had the right car at the right price. Easy to deal with and I didn't spend all day at the dealership. No problems here! Roll Tide.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much! So happy we were able to find you the right car. Welcome to the AutoStar family!

Great quick easy service

Was a very great experience buying a vehicle, the agent was easy to talk to, and paperwork went smoothly. Getting financed was a great relief

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Im a big fan of quality service

Just purchased a 2016 Pro4x, my second Frontier. I rode the heck outta the first one and it took it like a champ, but it wouldn’t have happened without a great service department. You expect the crew at the dealership to be pros, which they are, but when they treat you like family, you’re even happy when you need to get your vehicle serviced. Now that I’ve had the experience of purchasing a truck there, I can say the same thing about the the sales department. They were super helpful, knowledgeable, communicative, never pushy and patient. In the end I got a great deal and feel really good about it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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