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AutoStar of Sylva

(640 reviews)
Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–6:00pm
Sunday Closed
2025 consumer dealer award
View 6 awards
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

Reviews

(640 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoStar of Sylva from DealerRater.

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A easy buying experience

It was a great car buying experience, professional and very nice. They are organized and fast at getting all the paper work done. I would recommend buying a car here!! Thank you Savannah!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Easy to find the perfect car!

Everywhere else I tried to buy a car was only interested in getting my credit and telling me what to buy but the experience at autostar was so different. They sat me down asked me a bazillion questions but it turned out they were just trying to make sure they found a vehicle that fit all of my needs! Once I gave them all the information I was driving my dream car and signing paperwork in just a couple hours. It was an amazing experience and I can't wait to tell all my friends and family about them!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Above & Beyond!

This is the second time I have worked with Amanda and AutoStar to purchase a vehicle. We were looking for something with a little more room since we just welcomed our second child. Amanda has always provided the BEST customer service and is always going above and beyond to make the car buying experience pleasurable. Thanks again Amanda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for your kind words and for being a part of the AutoStar family! We think Amanda is pretty great too, So happy you had such a great experience with her. Enjoy your new car!

My go to girl!

Amanda helped me buy a car when my circumstances were less than good. I got a great vehicle for a price i could afford and even some tips on how to improve my credit. She treated me with respect and dignity and made me feel like a friend. Needless to say I call her now with all my vehicle needs (and wants 😉 )! I am thankful for her willingness to meet me where i am to help fulfil the needs of my family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

So happy we can help a "Mom on a mission" such as yourself! We appreciate your loyalty and we're so glad you are a part of the AutoStar family! Thanks for the kind words.

Disappointed

I would never go back they lie. Keep calling saying they found a car for me. They gave me hope. I sat there the first time two month ago 5 hours. Just to tell me i have to have $1500. Down. But from the Beginning i told them I didn't have a down payment they said its ok will find something. Well that's a lie. Didn't get it so for the next 2 to 3 month calling me 3 to 4 times a week they had something. So yesterday I found a car i like for $7,000. I sat ther for 3 hours and tell me no because of my credit and if I wanted it I wound have to put 50% down to get it. But know there was two people came behind me and the same car. Well of course they had a Down payment so thats how they got rid of me the lower class. I know one day KARMA WILL COME.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great Service!

Fast and friendly service, they go above and beyond to get you the perfect car and right deal you need! Highly recommend to anyone around here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love My 2011 Ranger

These are nice helpful people. Love Bella, she is great! Would recommend this dealership to anyone. Good vehicles and a great variety of cars and trucks of all makes to look over.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Friendly folks with great deals

When you want a certain type of kind of vehicle call Bella with Auto Star she will do everything she can to find and get it for you. Believe you will get the best deals with them. We are pleased and happy with our results Thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Best people, best price, best place!

Don’t go anywhere else to buy a car! Bella and Joey were great to work with; knowledgeable, professional and down to earth. Great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Experience was great

Te experience was great! Couldn't ask for anything better. They were very friendly and had all the info we needed. We would definitely recommend AutoStar to family and friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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