Reviews
Write a reviewGreat Dealership!!
Excellent experience!! The sales staff was very helpful and accommodating of my desire to test drive different trim levels. I highly recommend.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kyle, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Great service. Got me into service on a moments notice...
Great service. Got me into service on a moments notice and performed the service in timely manner. Staff is friendly and outgoing. Provides free lugnuts when mine were discovered faulty.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience, very professional and helpful to pick a...
Great experience, very professional and helpful to pick a good reliable SUV Ford Explorer Limited.. Thanks for Greg and Derek. At Cross Ford Fuquay varina.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and professional
We bought a car at this dealership for the first time. We found the car advertised and was treated fairly and professionally. The salesman, Hank, as well as the rest of the staff were friendly and efficient processing our transaction. We would definitely recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great car buying experience
With so much vehicle information available on the internet, I was skeptical that I needed to work with a sales person to buy a car. With Crossroads Fuquay I was able to work with a team of people to get the Explorer I wanted. From the internet team follow-ups to the in person test drive and final paperwork the entire process was smooth and fun. The personal touch from Kent and Frank made the difference and Crossroads will be the first place I?ll go for my next car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shawn, thank you for your kind review; we are happy to pass along your comments to the team here at Crossroads Ford of Fuquay-Varina, Inc.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Crossroads Ford Fuquay Varina, NC
I moved here in February and have been there twice for service. Excellent service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Crossroads Ford of Fuquay-Varina, Inc. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Crossroads Ford of Fuquay,NC did a great job on our...
Crossroads Ford of Fuquay,NC did a great job on our recall issue on our 2018 Fusion..picked our vehicle up and returned it..great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The prices at this dealership are incredibly high esp on...
The prices at this dealership are incredibly high esp on SUVs compared to Honda, Hyundai, Subaru, Kia, almost any other brand. They're giving rebates off escapes still 33,000. Ridiculous!!!! And the lower trim levels give you nothing for your $$$
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Warren Butler
I had visited FV Crossroads a while back.. I had told Warren what I wanted. He found a comparable Fusion, waiting for me to try. I drove no it; purchased the same day. I have driven Fusions for 13 years - great car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Nancy, thank you for your review and congratulations on your new Fusion! We hope to be of service to you again! Take care!
Another good service
Always reliable and I never feel like I'm being "sold".
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jeffrey, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!