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Crossroads Ford Fuquay-Varina

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (403 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (403 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crossroads Ford Fuquay-Varina from DealerRater.

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Service was great and the sale was awesome! We love our...

Service was great and the sale was awesome! We love our new ranger and Kent was awesome! Would recommend other buyers to Kent and your dealership! Thanks so much for all your help .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Wonderful Service

I was in need of my state inspection, and my oil needing changed at the same time. Unfortunately I had a death in my family, and had to rush out of town. Alex, in the service dept was very helpful. He managed to squeeze me in to get the oil changed, and then we got the inspection done once I returned from my trip.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

"Vehicle service and 20 point inspection

they completed 'the works' oil and filter replacement, tire inspection and rotation, brake and all fluid inspection in a timely manner at a reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service

I came to the dealership to replace my rear brake light. When I picked up the car after hours I expected that both brake lights would be replaced . They only replaced the one light maybe I should have not assumed they would replace both of the lights . It makes no sense to me not to replace both now in the near future when the other break light burns out I will have to spend another $36 to replace the other light.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very good service!

Easy to buy from and have no pressure sales people.Service is very good with knowledgeable people in charge.of repair of your vehicle.Will buy from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Vehicle service and state inspection

Done in a timely manner and very professional people. Did everything they were asked to do. And whatever else it takes to close out this box.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great car

The sales people?s and managers were very helpful and worked closely with me as to what I wanted

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Eleanora, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Oil change

Completely satisfied with service. Took me right at appointment time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Richard, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Please let us know if there is ever anything else we can do for you! Safe travels!

Retired

Amazing Facilities Super Support friendlier associates Great Prices They makes you feel welcomed and explains everything about any questions you have I highly recommend this Place

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Zachary, thank you for your wonderful response to the quality of service our Staff provides! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Good service helpful staff good people personal attitude...

Good service helpful staff good people personal attitude had no problem with services wood buy again car was cleaned up after working on the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.