Crossroads Ford Fuquay-Varina

I have used the sales and service departments of Crossroads Ford Of Fuquay-Varina for many years now, and have always had very efficient, helpful, and friendly experiences. They are the only place I trust for the service of my Ford Focus, and is my dealer of choice for my next new car purchase. Their sales rep Shellie Evelyn has been very helpful in finding me the exact car I'm looking for at the best price.

Very friendly and efficient staff. I am always pleased with the service department. They are always finished with my car sooner than expected. They are 100%

Our experience with Crossroads Ford in Fuquay-Varina was very satisfactory.

The scheduled maintenance was done with minimal wait time! Service advisor reviewed the results of the overall vehicle inspection with me upon completion of the maintenance.

I flew in from NJ, they picked me up at the airport, I was back on the road with my 2014 truck in 2 hours.

The scheduled appointment time was kept and service was carried out with personal attention and follow up report with verbal description of work carried out.

The service manager does his job and has worked to make things go very well with the issues I had with my vehicle since dropping it off.

The Crossroads FV Team fixed all of my issues (recalls, new tires, oil change, and warranty problem) quickly and kept in touch with me during the entire process. Everyone was friendly and made it easy to conduct business.

While there the tech did find the issue with my air not cooling and also found that I had a vacuum pump leaking oil. He replaced the pump and I will be back later for the rest of the repair on the Air. I have been happy with the service from the techs.

I have been a customer of the FV dealership since 1985. Cannot day enough good about this service department! Always courteous, accommodating, fair. I have full confidence in them.