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I was very impressed with the service department staff's attitude. They did their best to see that they could repair my truck for the lowest cost. The... attitude that they have will be considered when I buy replacements to my vehicles.
everyone treated my with respect. I have been at other dealers in the past who have acted like I didn't know what I was talking about. There is none of... that with Williams.
Matt was the perfect salesman in that I knew exactly what I wanted and he immediately accommodated me and the whole sale lasted about ten minutes.
Seamless deal. Excellent sales team. Stayed way past closing to finish all the paperwork so I could take my new SUV home. Great experience from beginning... to end. Would highly recommend Williams Toyota.
I came in after my 2012 Highlander battery went dead. You checked it out and found the battery was in good shape and charged it some more. No financial... charge.
Met us at the door. Service dept. was ready for us at our scheduled time. They were nice to take us over to TGIF, so we could eat lunch while the truck... was being serviced.
Jamie Posten made the whole thing easy, responded quickly and usefully to my inquiries and was a pleasure to work with.
Personnel were very efficient the car went in early we were out on time and were shuttled to lunch while the car was being worked on
I was informed that likely by my next appointment the filters would need replacing- no pressure to do so now, all staff were very genial and knowledgeable... about anything I asked them about... Thank you!
New people in the service department that did not talk down to me was a huge improvement compared to my last visit.