First Class Auto

Reviews

5.0
(96 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Top notch customer care

I live in Massachusetts and always looking for a niche car so my search radius is wide. New York seems to have what I'm looking for as this is my 3rd NY purchase, and it's not easy. I was looking for a CL550 and my search landed on First Class Auto. I was a bit hesitant at first, but I spoke to Sam and he was pleasant, willing to work, and honest about the vehicle and my trade. I took some time to get my car sold but Sam held the CL550 for me for almost 2 weeks, no issues/no $$ down. You don't see this too often, but these guys are upfront and transparent. Eli was driving this car and loved it but too worked with me, my shipping and inspection company to coordinate everything. The price was right and he added a 3 month power train warranty as part of the purchase. I would buy again from First Class auto in a heartbeat, and would be a willing reference on their behalf. Well done guys, and thank you!!

5.0

Awesome experience.

I purchased a vehicle with a trade in. The trade was an awesome price for my vehicle. The process was very professional and honest. I would recommend this auto company to others, because they don't try to force anything on the customer. They are excellent business owners and are willing to work with the customer in all aspects. They are friendly, and always made me feel welcome. I love their overall character as businessmen. I enjoyed my experience with these guys. Thanks Sam!

5.0

Great service.

I was really pleased to do business with my long time friend he made sure he took good care of me as he does everyone this will my second Benz from there the first one was 6 year's ago and still running strong thanks Eli , and the rest of the first class family.( Raheem)

3.3

Good service and nice people

The service was good and the people were nice and courteous and willing to help with what I wanted to look at. The facility wasn’t the cleanest and I didn’t end up buying a car there but I was there to look for my next purchase and they were accommodating.

5.0

Just so thankful!

I was not in a good financial place to be looking to purchase another vehicle. I had no choice when my older car was totaled in an accident. I found a beautiful vehicle online at First Class Auto. It was by far the nicest vehicle for the best price I had seen. I took a chance and stopped in. From the moment I stepped in the door I was treated with complete respect and kindness. Sam looked at my credit report and made a suggestion on where to go to get financing that would be best for me. He promised not to sell my car while I worked on it. Not only did I get decent financing for my car but I ended up in a much better financial place entirely. Every person I encountered there was so nice and wonderful to deal with. The car was showroom ready when I picked it up with new brakes, a fresh oil change and a full tank of gas. I was also able to purchase a great warranty for a very reasonable price. I can't believe what a hidden treasure this place is. I saw them treat people who were buying their most expensive vehicles exactly how they were treating me. Kindness and integrity mean something. I would encourage anybody in any situation to give this place a try. I will be back to buy my next vehicle for sure and next time I will have a much bigger budget thanks to Sam's advice and guidance!

5.0

Suzanne at teka2468@aol.com

We went to look at a vehicle after viewing it online. I had never heard of this dealership so I read the reviews which were great, so we decided to give it a chance. I was dreading the whole process, as in the past I have had horrible experiences buying vehicles at dealerships. The car was priced reasonably considering it only had 6500 miles on it, so I was apprehensive as it seemed too good to be true. But it really was a great experience!!! Both partners are hands on and run the dealership themselves, they are honest,knowledgeable, courteous, respectful and patient. They did not pressure us as most dealerships do, they let us think about it and gave us all the details we needed to make an educated decision, the right one for us. We bought the vehicle 3 days later after looking at others, nothing else compared to this car at this price. They have made good on every promise and it has been a pleasant buying experience, they truly seem to care about their customer's satisfaction. Hands down, the best car buying experience and I will definitely buy my next vehicle from them!!!

5.0

Cadillac CTS

This is the Fifth vehicle that i have purchased from this dealership. There is no pressure to sell you any vehicles, very friendly costumer service, and when your ready to do business, they will be willing to work with you to get the deal done. I would recommend First Class Auto to all of my friends and family for all of there Auto needs.

5.0

Vehicle Trade in and Purchase

I traded in a sport utility vehicle with idea of transitioning into more of a luxury vehicle. Eli took his time, let me test drive a few different makes and models, until I decided I am Mercedes person. It was a great, relaxed process. Well worth the drive into the city!

5.0

Purchase a car

I purchase a Mercedes Benz about a month ago from first class Auto the best experience with these guys they're great guys to work with they don't rush you are trying to sell u a car work with u best guys I would purchase my next car them great experience

5.0

First Class Auto

Sam was wonderful in helping us find the perfect vehicle I was looking for! He was patient with all of our questions, no pressure and the Highlander I purchased was inspected in every detail. The staff were all friendly and welcoming. The cost was fair and the vehicle was very clean. Thanks Sam and a grateful thanks to your staff. ~Wendy A.