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Reviews

Average Ratings

5.0
Average based on 11 reviews.
  • Great service, great car!

    Myself and my family buy all our vehicles from First Class. Eli, Sam and Doug go above and beyond for their customers and understand how to help u...


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    Myself and my family buy all our vehicles from First Class. Eli, Sam and Doug go above and beyond for their customers and understand how to help us figure out what we want, what we can afford and what's a great vehicle for your lifestyle. They are extremely knowledgable and helpful and never pushy. I have bought three cars from them and will always go here for my car buying needs, as well as recommend them to friends and family.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best Car Buy Ever

    We just completed our best ever car buying experience thanks to Sam and the First Class team. We found the car we wanted at a fair price without ...


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    We just completed our best ever car buying experience thanks to Sam and the First Class team. We found the car we wanted at a fair price without the drama we had experienced at other dealers. Sam's expertise, patience guidance and clear communications made for a pleasant experience without any surprises. We highly recommend First Auto and will definitely be using them in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5 + stars on every level

    I just wanted to take the time to write a review, which I seldom do. When a business gives exceptional service, I feel its worth noting, as most ...


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    I just wanted to take the time to write a review, which I seldom do. When a business gives exceptional service, I feel its worth noting, as most will only take the time when something horrible happens. I just want to say I was very pleased with the service this dealership provided. 5 Plus stars on every level!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • A+ on every level

    At first I was a little skeptical about buying a vehicle online, but the end result was, I have never had a better car vehicle purchase/experience...


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    At first I was a little skeptical about buying a vehicle online, but the end result was, I have never had a better car vehicle purchase/experience than I had with First Class Auto! They made the process so easy especially for being out of state. Within two hours they faxed the necessary paperwork that my bank required for financing. Because I was 5 hours a way, I just wanted to make one trip to pick up the vehicle. They reassured me if the vehicle wasn't what I wanted when I got there, they would give me my deposit back,( that I gave via phone). The vehicle was actually better when I got there. The pictures hadn't done full justice! Within a half hour of getting there, I was already driving back home! Doesn't get much better than that! Price was $4000.00 below of what it was in areas close to my hometown in N.H. I would highly recommend this dealership! Honest, Professional, No pressure! Was it worth the 5 hour drive? Absolutely!

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Great Dealership

    I was in the market for a winter vehicle and traded in my smaller car. I am very impressed with this dealer. They made the buying process so easy,...


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    I was in the market for a winter vehicle and traded in my smaller car. I am very impressed with this dealer. They made the buying process so easy, I learned a lot, and they never pressured me into buying anything. I felt like VIP from start to finish. I am very happy with my vehicle and I see myself and my family members buying more cars from them in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Nice, relaxed, no pressure atmosphere.

    First time visiting this dealer. We stopped there to look at a few cars we viewed on their website. They had some new arrivals that we liked. Test...


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    First time visiting this dealer. We stopped there to look at a few cars we viewed on their website. They had some new arrivals that we liked. Test drove a few there and went on to look at other cars. After visiting seven other dealers and driving several different cars, we came back to First Class and made an offer. We were treated fairly and given a good price on our trade in. The day I went to pick up the car, Sam told me they sent it out for some issues I hadn't noticed. He wanted the car to be "right" when I took delivery. Very pleased with the attention to detail during the delivery of my vehicle. Service after the sale has been just as good. They make me feel comfortable walking back into the dealership. Doug and Sam will be the reason I start my next search for a vehicle at First Class Auto.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent Buying Experience

    Was an out of town (1000+/- miles away) buyer who completed all the paperwork and "bought" the car over phone conversations and through emails. Di...


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    Was an out of town (1000+/- miles away) buyer who completed all the paperwork and "bought" the car over phone conversations and through emails. Did not "see" the car until I flew up to hand deliver the check and presumably drive it home. I was NOT disappointed. The car was exactly as advertised. Sam and Doug were great to deal with throughout the entire experience. They went out of their way to ensure the car was clean, safe and ready for me to drive back. By far, the best overall car buying experience I have ever had. Great people selling a great product.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience

    I recently bought a vehicle from the guys at First Class auto and they couldn't have made the process any easier. Eli and Sam were very helpful in...


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    I recently bought a vehicle from the guys at First Class auto and they couldn't have made the process any easier. Eli and Sam were very helpful in finding me the vehicle I was looking for and took care of everything, making the whole buying experience very enjoyable. This is the second vehicle I've bought from First Class and I always recommend them to my friends and coworkers.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • First Class in every way!

    Eli went out of his way to find the vehicle that met my son's needs. My son wanted an SUV and had a somewhat limited budget. Eli located a Jeep Co...


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    Eli went out of his way to find the vehicle that met my son's needs. My son wanted an SUV and had a somewhat limited budget. Eli located a Jeep Commander in excellent condition. This is the 4th vehicle my family has purchased from First Class Auto and I'm sure it won't be the last.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • the name says it all

    the staff treated us with first class service all the way. from finding the right car , getting financed, to delivering our car to our home. I hav...


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    the staff treated us with first class service all the way. from finding the right car , getting financed, to delivering our car to our home. I have never had a better experience buying a vehicle. they took the time to make sure we were satisfied and we highly recommend others to go there.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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