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Audi West Palm Beach

(1,679 reviews)
Visit Audi West Palm Beach
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–7:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday 11:00am–5:00pm Closed
2016 consumer dealer award
View 2 awards
2016 consumer dealer award 2015 consumer dealer award
New (561) 935-6605 (561) 935-6605
Used (561) 935-6602 (561) 935-6602
Service (561) 935-5057 (561) 935-5057

Reviews

(1,679 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Audi West Palm Beach from DealerRater.

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Great experience at audi west palm beach went there from

Great experience at audi west palm beach went there from orlando cause i got the best deal on my trade and the new car and Giselle the sales woman was a great person to deal with she went the extra mile to make sure i was 💯 satisfied and she had everything ready before i came in it was a very smooth sale less than 30 mins in and out thanks alot Giselle for ur service ull be highly recommended for any future business

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

We truly appreciate your kind words and the 5-star rating! We’re thrilled to hear that we could make your car-buying experience smooth and enjoyable. It's customers like you that make our job so rewarding! If you ever have any questions or need help down the road, we’ve got your back!

Excellent customer service.

Excellent customer service. Attentive and very knowledgeable of the product. Very friendly and respectful. I would highly recommend this dealership.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you for your wonderful review! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our priority, and we're thrilled to have met your expectations.

Evelyn was patient with me and my questions as well as

Evelyn was patient with me and my questions as well as very knowledgeable & experienced. I will highly recommend her to everyone I know in the West Palm Beach area. Thank you Evelyn & best regards, Mike Mathieu

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  • Overall experience 5.0
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  • Came in for service or repair
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Dealer response

Hi Mike, thank you for taking the time to leave a review for us at Audi West Palm Beach. We're happy we could meet your expectations! We hope to see you soon!

Great experience sales person was very helpful very good

Great experience sales person was very helpful very good experience thanks for all your help.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to let us know how we did. We hope you have a great day!

Jessell was great to work with.

Jessell was great to work with. Very thoughtful and friendly. Was very supportive throughout the process!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for the 5 star rating! Have a fantastic day!

Chris was an outstanding Service Advisor, and I would try

Chris was an outstanding Service Advisor, and I would try to use him again if he is available

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  • Overall experience 5.0
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Dealer response

Tthank you so much for your positive review on your recent visit. We look forward to seeing you again in the future.

Was able to get service in an emergency.

Was able to get service in an emergency. Battery was malfunctioning. Loaner arranged with enterprise.

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  • Overall experience 5.0
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Dealer response

We love getting reviews like these! Thank you for taking your time to let us know how we did!

Very helpful, efficient, and thorough.

Very helpful, efficient, and thorough. We had a very easy and pleasant transaction. We were very pleased.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Your feedback means a lot to us. We're glad you had a great experience!

My purchase experience exceeded every expectation.

My purchase experience exceeded every expectation. My sales associate, Osner Jeanlouis, was incredibly helpful and knowledgeable from start to finish. He also went above and beyond in arranging delivery of my new vehicle. I am truly grateful for that. The entire process was seamless and efficient. My new vehicle is exactly what I was looking for and the purchase price was reasonable. Car shopping can be really unpleasant and stressful. This wasn’t - at all. Thank you for such a great experience. I couldn’t be more satisfied.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thank you so much for your kind words and positive feedback! We truly appreciate your support and are delighted to hear that you had a great experience with us. If you ever need anything, please don't hesitate to reach out.

Knowledgable friendly staff were everywhere.

Knowledgable friendly staff were everywhere. Simply a pleasure to deal with and be educated by..

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your support and are happy to have provided you with excellent service. Thank you!