Audi West Palm Beach

The Service department was pleasant and professional. The Service Advisor demonstrated care, concern and made the experience satisfying and enjoyable. Robert Trammell was my service advisor.

All were very efficient and professional with scheduling, coordinating a loaner vehicle, communication regarding service and timely pickup.

Thanks to Dane and the dealership for working with me and understanding the problems with dealing with an insurance company. Dane and the dealership put their trust in me and helped me get my car before the insurance check came through. I trust Dean and the dealership to continue in a long term relationship. Above all I am thrilled with the Q3 and many thanks for helping me through this awful experience.

Very responsive when I had an issue and replaced my vehicle quickly and painlessly. Keelan was a great salesperson who follwed up with me after I leased the car.

Pleasant. Very Professiona, timely and detailed We had an excellent experience with our sales person Chad Childs and would recommend the dealership.

My 10k oil change was great. My service rep, Jennifer, was spot on. I mentioned that I had an issue with my windshield wiper motor not spraying water on the windshield. I was advised that the screen needed to be replaced at a cost of $650. Most of the cost was labor. I mentioned that I would wait and possibly get another estimate. When the car was ready I was advised that they did pushed the repair through as a warranty even though I was out of warranty. Jennifer came through big time. I can always trust for excellent service with West Palm Beaches Audi. Great job.

Stay away from this dealer. My elderly mom took her Q4 e-tron in here for a couple recalls that we received in the mail for a 4 month old 2.5k mile electric car and they had her sign off for $500+ 10k mile service that was not needed because they said the car was a year old. Its an electric car, it doesn't require the same service as a gasoline engine. They would not release the car to her unless they paid her the invoice. Very shady practices. Run from this dealership. I take my Audi R8 V10 to Audi of Coral Springs and they charge me less to get serviced there and thats a high performance car.

We are coming this location at west palm beach for past few years and never disappoint us at all, specially service department Honor my request for my need and please ,

Great jog by everyone Chad and Richardson especially. Seamless process to say the least. No nonsense !

It was a pleasure working with Rafael, Jay, and Richardson. They all went above and beyond. It’s can sometimes be extremely frustrating working with car dealerships, but the Audi Palm Beach team provided exceptional customer service and made me not only want to come back, but also refer them to my network. Thank you again!