Reviews
Write a reviewWow. Definitely a cut above.
I stopped in to Braman Mini to see about trading in my 2-door for a 4-door. Tom was helpful, knowledgeable and very easy to talk with. I found exactly the pre-owned I was looking for and drove it home that day. While I was waiting for them to do the paperwork Tom showed me to the free coffee shop where I could have a bite to eat. The staff helped me understand all the car’s features (something my previous dealer didn’t bother to do). Tom also called my insurance company and printed out new insurance cards for me so It was a seamless transition into my new car. Oh and as a Braman customer you get free car washes and lunch while you wait? For as long as you own the car? No more Rub-a-dub for me! Wow. I can’t imagine going anywhere else for my family’s car buying needs in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Lee Grossman and Braman Mini
Buying my Mini Clubman at Braman in WP Beach was a completely satisfying experience due mostly to my salesman, Lee Grossman. Lee was extremely helpful during the entire process and made sure that I understood all the "bell and whistles" on my new car. He is a Mini driver himself and is extremely knowledgeable about all of the Minis. He called to be sure that I wasn't having any trouble with my new car and took extra time to re-explain anything I didn't understand. Tom Rice also pitched in to help me when Lee was unavailable. I enjoyed working with him as well. Braman is lucky to have a salesman of Lee's caliber on their staff and I would recommend him and Braman to anyone interested in a Mini Cooper.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fantastic
Lee Grossman should be voted "Man of the year" at least. This man kept track of my experiences with Braman regularly and called me to alert me on the coming end of my loan. We made an appointment and Lee really went above and beyond to help me get a new car and a new lease taking into account my new financial circumstances. He really is a wonderful person and I am very grateful to him.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Flawless experience
As I was looking for a used car I called and visited several Mini dealers in south Florida. The experience with Tanya was undoubtedly the best. I highly recommend dealing with her, she clearly answered my questions and although I was purchasing a 4 years old Mini I didn't feel less considered. I will return.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Above and beyond
Tanya truly wanted us to have the car we wanted not sell us a car she needed to. She went above and beyond throughout the experience. We never felt pressured to buy from anyone at Braman, which was a breath of fresh air. We will recommend to our friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent!
Highly recommend Tanya and the dealership as a whole. Tanya was professional, personable, and very courteous. Even tho I live over an hour away, I would not hesitate to make the drive up again since I know I am well cared for by Tanya and the Brahman Mini team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Amazing service
The best car buying experience I’ve had. I was looking to get out of my current lease and find another vehicle that would be in my lower budget and at the same time realible. I spoke to Tanya on the phone then headed out to the dealership although not too optimistic. When I arrived not only was Tanya ready to discuss my possible options but had already found the perfect vehicle for me. after starting with braman my experience has been nothing but great. Thank you so much Tanya.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mini Cooper Purchase
Tanya was able to answer all of my questions with confidence. It was obvious that she knew the vehicle well. Her customer service skills are outstanding. She stood by and let me take my time to look at the car but was right there for any questions I had. I have purchased over 30 vehicles in my lifetime and this was absolutely the best experience I have ever had purchasing a car. The process was fast and efficient thanks to Tanya!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tanya Freeman
Every aspect was 5 stars..Tanya was exceptional, responsive, and courteous..she was well-informed and was never pushy...overall, a great experience—I would definitely recommend her..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very pleasant experience
I would like to start out by thanking Lee, and Stephen, for making a car buying experience so friendly and honest that we will certainly be back as well as recommend to friends/family. Lee was nice, professional, and upbeat which was refreshing as we had been to many car lots that day. We knew what we wanted, but the lot simply did not have the color/options combination we wanted. Lee and Stephen searched their computers to find our exact match at the port and got it in transit ASAP. Once that was found, they offered a deal to us that surpassed our expectations and were really honest and upfront about the pricing. I recommend anyone in the market for a MINI come here first and save yourself the hassle of other pretentious MINI dealerships where it feels like you're bothering them (Ft. Lauderdale) or the sales staff is flat out rude (Vista). Thanks again to Lee and Stephen for making us very happy with our vehicle buying experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car