Reviews
Write a reviewThis Is Your Guy!!
Tom Rice is super nice, super knowledgeable and super easy to work with! There is no pressure with Tom simply because he wants you to be certain that you are happy with what ever you decide to do. He is very, very patient and you KNOW you can trust him after just a short while. He is the real deal and I recommend him highly to anyone who is looking to step in to the Cooper World of Fun!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
A Car Buying Experience that puts the customer first, honest
I spent quite some time looking for a small car that wasn’t a cheap econobox and for a dealership That was neither asleep nor slick. I found both and then some at Brahman Mini where Steven Mercier and Tanya Freeman (sales manager and salesman) teamed up in a welcoming and transparent effort to make certain my every question and those that hadn’t even occurred to me were thoroughly researched and explained. The hospitality, professionalism, and fair dealing were remarkable. I highly recommend them and their dealership and look forward to the delivery and service experience. Peter Brandow
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tom Rice!!!! I will be back again!
I had the pleasure of working with Tom Rice today. Contacted him last evening randomly regarding a car I saw available. He came in on his day off and could not have been more professional or pleasant! He knew I was in sales and respected that I wanted to negotiate a fair deal, and I walked away incredibly happy with the service I received from the his team. Thanks Tom for putting me in the car I wanted and taking such good care of me. I felt like you were a friend at the end of it and that isn't the norm as you know. You are a rarity and I am grateful for our encounter! Overall I would say the folks there (everyone) was courteous and respectful. How refreshing. Best, Nikki
Thank you for the amazing service.
Tanya, Thank you for having the patience and dedication that you did. Because of this you not only earned the trust from me, but my family as well.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tanya Freeman
I have ben a Braman customers since moving to PBG four years ago, as have my wife. This is my first experience with the Mini dealership . Tanya and the dealship lived up to expectations. Tanya's attention to details and professionalism matched that of other Braman Sales's people. She was helpful and provided me with the deal I was expecting. Tanya is a good hire for the Braman family of Sales people.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly
My experience at Mini of Palm Beach was excellent. I am the type to be suspicious of sales people, but Tanya was very helpful and friendly. I’m so happy with my Mini. Thank you Tanya for making this purchase possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Tanya is so great with her customers and she LOVES HER MINI'S! Thank you for the kind words. I will pass them on.
Good experience and Tanya provided excellent service
When we bought our vehicle we were keen to have a fast and minimalist experience. In the past we have spent hours at the dealers, wrapped up in negotiations and paperwork. Tanya worked well with our needs, engaged supervision immediately to escalate final pricing, and made us feel good about the transaction. She also followed up post purchase to ensure we were happy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Tony/JC: Thanks for the feedback on your World Class Experience. We will pass it on to Tanya and team.
Lee Grossman is honest and sincere!
Working with Lee was a pleasure. He knows his Mini’s, cares about helping one make the right choices and isn’t pushy. Best of all: I love my newest Mini!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Fabilous
We had the gratest customer service we just love him and our Mini Cooper he always treats us very special and our car we love our mini
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wake Up People with 5 Stars!!!!
Of course it's going to be a pleasant expierence buying a car !!!! Duh! That's their business!!!! Selling Cars!!! Enterprise is the worst!!!!! Had to beg for my re embursment !!! Still haven't gotten it!!!! Service is Awful😤 My car would have been there 3x in one month but it was only 2 Because I drove further and went to VISTA !!!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I sincerely apologize for your frustration and not receiving the service you deserve. Someone from our Service Department may have already reached out to you and I would like to know more about your experience so that I may help remedy your situation at your earliest convenience. Thank you for bringing this to our attention and we will utilize your input in our constant quest to provide a world class experience to all of our clients. Please feel free call me at 561-242-3414. Best regards, Celine Pelofi – Customer Relations