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Beck's Auto Group

(107 reviews)
Visit Beck's Auto Group
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
(513) 770-9884 (513) 770-9884

Reviews

(107 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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worst services. don't go. manager very rude

I came all the way from Chicago to mason Ohio. To buy car. But left the dealership due to The manager was very rude. And dis respectful. The car was not getting start and needs jump start every time. They have all junk cars. Still no apology or not even offer us to seat. I am businessman hotelier in Chicago. Trust me I can't hired this guy for housekeeping in my hotels. I don't no how the dealership has this kind a rude manager.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Looking to upgrade from my 2002 Toyota

customer service is good- I was greeted immediately and the sales person was very knowledgable. Answered all of my questions.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 3.0
  • Quality of repair 3.0
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Thank you for the kind review. Please come back, we get new cars in daily. We should have the right car at the right price for you.

Not a good experience

Engine light was on as was air bag light. Not willing to negotiate price.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We are very sorry that you didn't have a great experience. Please visit again. If you have any issues let our management team know. We will do all we can to make you car buying experience great.

Very good car buying experience

Purchased a car for my son, it was a two day process as my son was applying for credit for the first time. We were helped by Joseph he was very pleasant, let us test drive several cars and allowed us to take car to a local shop to be checked out. Joseph was never pushy, no pressure whatsoever. The gentleman handling the financing was also very nice and answered all our questions honestly. Good selection of cars, So stop by and ask for Joseph i don't think you'll be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for buying from us. Our goal is to give every customer a great buying experience.

The best car purchasing experience

My husband and I had been looking for a certain vehicle which led us to visiting Beck's. Upon arrival we were greeted by Yosef. We told him we were looking around and he let us look. When we decided to drive a vehicle we went back to Yosef and he assisted with us test driving 3 different vehicle. He was friendly, personable, and down to earth. We decided on a vehicle which was different from what we had originally looked at and decided to purchase the vehicle. Yosef explained their sales process and assisted with running us through the banks to see if we could get a lower interest rate then what we had been pre approved for. It was late in the evening so Yosef follow up with me the following day to inform me of their banks responses. We went yesterday to pick up the vehicle. The closing process was painless and since we did our own financing Yosef did the whole deal start to finish. He offered us the warranty plan but we declined since my husband is a mechanic. Now- just to let you know I used to work for a rather large auto group. To say that we had an amazing experience at an auto dealership for me is a very hard mark to reach as I am critical of the way things are done since I know the business well. I appreciate Yosef and all the work he did to help us out in getting a "daily driver" for my husband. If you decide to visit Beck's make sure that you ask for Yosef, on his business cards its printed as "Joseph" as that is how his name is pronounced. Thanks Sparkly Unicorn! You were the best sales person!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You for your kind words. We agree that Joseph is special. We strive to have encourage every sales person go the extra mile.

Large Selection of Clean Autos

Was required to find a new vehicle after my previous vehicle was totaled in an accident. Didn't want to spend a ton of money and was willing to purchase a slightly older vehicle. When I started my search, most of the named dealerships charged alot of money for poor conditioned cars. So I decided to look at the non-affiliated dealerships... they had worse cars (most were non-repaired or poorly repaired accidents that wanted alot more money for a poor conditioned car) or very limited selection. A friend of my son told us about Becks.... They had a really large selection and most of the cars were clean (non-accident) vehicles that were very clean. We spent a number of days driving various vehicles and Dave F and Joseph C were very laid back and never pressured us to make a selection. While you have to do due-diligence and have the vehicles checked (of the 4 we looked at 3 of them had issues or turned back with maintenance issues), they were willing to allow us to hold vehicles for hours while we tested them and had them checked. We finally found our vehicle and their finance department worked with us to get us financing and we were out of the facility within a couple of hours. Overall they have a very laid back attitude and huge selection of vehicles and would be willing to tell my friends or family to shop there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You for buying here. We search the country to find the best cars at the best Price. It is the goal of our sales staff to help you find the car you want.

Happy customer

I purchased yesterday vehicle from Becks Auto Group, I love my new to me:) Toyota. Runs great , looks perfect ! Anna helped me to make my purchase with out any stress, she was working with me for the whole week over the phone. This is a great dealership and really nice selection of used cars . Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for buying here. We like to see people as happy as your are with their new cars. Our sales staff tries to go the extra mile to get you in the right car for the right price.

Beck's Auto Group

I waited just over a month to see what the outback sport looked like from Beck's. I was given multiple stories on the delay for the vehicle being available, but I still purchased the car. If you know what you are looking for, then try them out. If you have no idea what you want, then stay home and research.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for buying here. We think we are a great starting place for used car research. We try to keep a selection great used cars to have something in every price range. You can test drive and compare right here

Jeremy C

I purchased a car for my daughter from Beck's Auto Group. Anna was my sales person, she was very helpful and professional. I am extremely happy with the vehicle!!! I will be definitely coming back this summer to purchase another vehicle for my son. I will recommend Beck's to all my friends and family!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank You Jeremy. I am sure Anna is already picking cars for your son.

Good place to buy a car.

I was treated very nicely, my concerns regarding my vehicle were all met! Anna, Rick and Ozzy was helping me. Thank you guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for buying here. We try to make everybody satisfied with there car purchase.