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Beck's Auto Group

(107 reviews)
Visit Beck's Auto Group
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–6:00pm
Sunday 11:00am–4:00pm
(513) 770-9884 (513) 770-9884

Reviews

(107 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great customer service!! The best prices in town!!

Had great experience with you guys! I love my new Infinity, my brother advised me to come and buy a car at Becks Auto Group as he already bought one...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for buying you car here. We look forward to finding cars for the rest of the family.

Excellent prices!!!!

Very reasonable prices and great service. Anna was my sales lady, she was great. Thank you once again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

I told Anna about you comment. She said your were GREAT to work with,

Bad service

They had a good selection of cars. That's about the only good thing. When we returned from our test drive of a jeep wrangler, we told the sales lady politely that we were not interested. She was not happy with that and continued to go on and tell us that the jeep is for off-road only and she told us that it wouldn't be a comfortable ride. We told her that we know that she told us, but we know a lot about jeeps and we wanted to have our own opinion on the car. She was very rude and unprofessional when we had a disagreement with her. I will never buy a car from there and would steer anyone away from this place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Nice place! Nice cars! Nice people's!!!

Hi, everybody! I purchased my BMW not too long ago. The employees so professional and made the process very quick and easy. Very good service and reasonable prices. Manager Rick very nice guy and he know a lot about BMW's. He adviced me to buy BMW. I have positive experience with Becks Auto Group. Thank you so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi thank you for the kind words. Rick loves what he does and we hope it shines through.

Great finance guy

Came in to buy a used car and found what I needed. Got a great rate for financing, other places had denied me because I did not have enough credit history (I am still a student) but the finance guy seems to really know his stuff and different banks so he was able to get me a great deal without having to ask my parents to co-sign.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very Nice Selection

I'm very pleased with my recent purchase of 2000 Jeep Wrangler. Customer service was great, Salesman wasn't pushy at all. Facilities were very nice and clean. The price wasn't that great but the Jeep was in very nice shape. I've been looking for one for a while now, I ended up finding it at Becks. I can see they spent good amount of money to bring the vehicle up to date. It had a nice NEW wheels and tires, it was very clean inside out, I was very surprised for it's condition. Thanks Becks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good selection, bad service.

We went into Becks with high hopes that we would find a vehicle that visit. The cars looked good with very good prices compared to most dealers. I went in with a list of vehicles I wanted to test drive, 4 total, and we got to test drive 1. The sales guy told us 2 of the vehicles had sold when in fact they were right there on the lot, he just couldn't find a key. After hunting for keys for all of the vehicles 2 of them wouldn't start and 1 had a total flat tire. The sales man didn't offer to pump up the tire instead just told us there was nothing he could do about it. 1 of the vehicles we wanted to test drive he couldn't find the keys to it at all. We had cash in hand and was willing to pay for the vehicle. Not only did we walk away with no vehicle but I will not be back or recommend anyone there. Yes, the sales team wasn't pushy, but the 3 guys in there didn't really want anything to do with us or help us get or find a vehicle.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Anna Mary

We moved to Ohio from the East Coast last month. Found the car we like and stop by at Beck's Auto Group one evening after work. Wow, my husband and I were so impress with the dealership and the service. The sales person went out of his way to make us feel welcome and comfortable. He answer all our question and show us the cars that we were interested. Not pushy at all. On the East Coast when you shop for cars the sales person are very pushy and always try to sale anything, even when they don't have the car you wanted. We found the car we like and we are very happy. The whole process was quick. The sales person was knowledgeable and professional. After the purchase we took the car to our mechanic. Everything was good in working condition. My husband and I looking forward to doing more business with Beck's Auto Group in near future. Our son is turning 17 soon and we'll be buying a car for him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Good selection and easy to deal with

Beck's Auto Group was easy to deal with and was not trying to play games. They gave me a fair offer on my trade-in and the price on the car was within my budget. I live in Covington, KY so the drive was quite long, but it was well worth it. I got a great car with low mileage and my family is very pleased with our choice.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Wonderful Experience

I had the pleasure of working with Oskana. She was amazing to say the least! It was very refreshing after shopping at multiple places and feeling stressed out just from walking into the lot, to have someone who didn't cause those feelings of distress. She didn't hound us constantly, there were no high pressure sales agents wandering around, and she made sure that she didn't pressure us into something we didn't want. She said herself she'd much rather help people buy what THEY want instead of pushing them into something they don't. I love that! Anna was very attentive, but not pushy, she backed off while we looked and was there whenever we needed her. I was able to find a wonderful gem of a used vehicle and was able to buy it without any hassle and Anna worked with us every step of the way! I have already sent a couple friends looking for cars her way and I will continue to recommend not only the dealership, but Anna's wonderful services to all my friends and family! If you like a less stressful sales experience when shopping for a car and hate pushy salesmen, then the people of Beck's Auto Group will make sure you have a pleasant one! I know myself and my family did!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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