Reviews
Great experience
I get my oil changed here every time, they are always so quick and nice. I appreciate how quickly they always are able to get me in for an oil change. I have also had other repairs done here and they were fair priced and did a great job. Highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Best automobile experience shopping and service
Every time I been at LaBelle Ford everyone made me feel special it is like coming home . From the showroom to the service department I give them my 100% satisfaction so far . Thank you LaBelle Ford team for your excellence in customer satisfaction .
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Gabriela Galvan
I was really satisfy with their service and i will come back for future repairs. thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Service Dept
From Chad Ege ( Service Manager ) Mechanic that did oil change Kim Garcia ( receptionist) I had contact with all 3 An all of them were at the top of there game
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change and service
My service was done as soon as I arrived. The staff at the Service Dept. are always friendly, and knowledgeable. I have bought a lot of vehicles over the years, and have never been as happy as I am with Labelle Ford. I look forward to future business. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Speedy Service
The service department was gracious enough to take my vehicle in with no appointment. Before I knew it, my vehicle had been serviced and ready to go. The staff was very friendly and helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great friendly customer service
Oil change performed on scheduled appointment time. Very attentive and friendly front desk employees. Would recommend platter service center to any ford owner I know.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Driver door panel come loose-Ford recall
11/18 driver panel coming up at window. NOTHING wrong with passenger window! While waiting to be fixed, Chad called to say best fix would be to buy $400 new panel!? We said no. Went to pick up, both Windows had torn apart. Husband went to pay for oil change. I looked over job done. Staples showing on BOTH Windows all way across. I by came back, said they didn't charge for oil change!!?? Wonder why? Showed him window fixes?? He wanted to check some things and come back. Life happened. 4/17/19 staples coming loose on drivers. Could push panel about 1 1/2" back into car.like panel itself was coming loose. Passenger side staples just still shining. TOOK PICS before Taking it back to them. Drivers side 80% better, but still not right. Passenger Side didn't look like it had been touched. Staples shining. He said they couldn't do it any better. Finger prints all over drivers door panel where it had been manipulated. (A good thing). Passenger side had none. Asked Chad with all the Ford sanctioned returns, was this what THEY looked liked from other dealers service department. He couldn't say that?! Got a service receipt, with it attached quotes for 2 new door panels at $400 each?! Took pics again. Don't believe passenger side has been touched. A few days later, Judy working for Mr. Platter called for a service performance review. She got one. Said she would call Chad and get back to me. Never did. I called her twice this week, finally she called back. She said Chad related to her that was the best that could be done and he told me that. Yes he did. Why did she call to begin with. If there is a dissatisfied customer, is she the liason, not just accepting. I have since watched procedure on YouTube from a Ford tech. And it could be done better and right.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Tire Repair
Service personnel were extremely helpful in getting my truck in, find the problem with the tire, and repair the tire even though I did not have an appointment. As always the the staff were friendly and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was great nice people!!
I always go there for my oil change and other serve ! Really like Chad the head of service! Maria was awesome sales person ! Found me exactly what I wanted! Sales manager was also very nice !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car