Skip to main content

Plattner Labelle Ford

(123 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 352-3493 (855) 352-3493
Used (877) 338-0302 (877) 338-0302
Service (877) 338-0319 (877) 338-0319

Reviews

(123 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

Want to share your experience with this dealership?

Write a review

Great experience

I get my oil changed here every time, they are always so quick and nice. I appreciate how quickly they always are able to get me in for an oil change. I have also had other repairs done here and they were fair priced and did a great job. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Best automobile experience shopping and service

Every time I been at LaBelle Ford everyone made me feel special it is like coming home . From the showroom to the service department I give them my 100% satisfaction so far . Thank you LaBelle Ford team for your excellence in customer satisfaction .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Gabriela Galvan

I was really satisfy with their service and i will come back for future repairs. thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No

Service Dept

From Chad Ege ( Service Manager ) Mechanic that did oil change Kim Garcia ( receptionist) I had contact with all 3 An all of them were at the top of there game

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change and service

My service was done as soon as I arrived. The staff at the Service Dept. are always friendly, and knowledgeable. I have bought a lot of vehicles over the years, and have never been as happy as I am with Labelle Ford. I look forward to future business. Thanks!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Speedy Service

The service department was gracious enough to take my vehicle in with no appointment. Before I knew it, my vehicle had been serviced and ready to go. The staff was very friendly and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great friendly customer service

Oil change performed on scheduled appointment time. Very attentive and friendly front desk employees. Would recommend platter service center to any ford owner I know.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Driver door panel come loose-Ford recall

11/18 driver panel coming up at window. NOTHING wrong with passenger window! While waiting to be fixed, Chad called to say best fix would be to buy $400 new panel!? We said no. Went to pick up, both Windows had torn apart. Husband went to pay for oil change. I looked over job done. Staples showing on BOTH Windows all way across. I by came back, said they didn't charge for oil change!!?? Wonder why? Showed him window fixes?? He wanted to check some things and come back. Life happened. 4/17/19 staples coming loose on drivers. Could push panel about 1 1/2" back into car.like panel itself was coming loose. Passenger side staples just still shining. TOOK PICS before Taking it back to them. Drivers side 80% better, but still not right. Passenger Side didn't look like it had been touched. Staples shining. He said they couldn't do it any better. Finger prints all over drivers door panel where it had been manipulated. (A good thing). Passenger side had none. Asked Chad with all the Ford sanctioned returns, was this what THEY looked liked from other dealers service department. He couldn't say that?! Got a service receipt, with it attached quotes for 2 new door panels at $400 each?! Took pics again. Don't believe passenger side has been touched. A few days later, Judy working for Mr. Platter called for a service performance review. She got one. Said she would call Chad and get back to me. Never did. I called her twice this week, finally she called back. She said Chad related to her that was the best that could be done and he told me that. Yes he did. Why did she call to begin with. If there is a dissatisfied customer, is she the liason, not just accepting. I have since watched procedure on YouTube from a Ford tech. And it could be done better and right.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
2 people out of 2 found this review helpful.

Tire Repair

Service personnel were extremely helpful in getting my truck in, find the problem with the tire, and repair the tire even though I did not have an appointment. As always the the staff were friendly and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

It was great nice people!!

I always go there for my oil change and other serve ! Really like Chad the head of service! Maria was awesome sales person ! Found me exactly what I wanted! Sales manager was also very nice !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.