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Plattner Labelle Ford

(124 reviews)
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (855) 352-3493 (855) 352-3493
Used (877) 338-0302 (877) 338-0302
Service (877) 338-0319 (877) 338-0319

Reviews

(124 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Plattner Labelle Ford from DealerRater.

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Scheduled service at Labelle Ford.

The staff at Labelle Ford service are always friendly and eager to help. Keep up the good work.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

Ford F150

Oil change & tire rotation. Friendly & fast service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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SMALL TOWN FRIENDLY, BIG TIME SERVICE

I let my oil change and car service slip until I received an alert on my dash to service soon. La Belle Ford took me in right away and took care of all the necessary services. I appreciate them taking me in on the fly and accommodating me. Thanks Chad

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Fast, Friendly Service

I brought my vehicle in due to a recall. The employees were very friendly and the work was done quickly,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Gayle, thank you for taking the time to let us know about your experience! We're so pleased to hear that everything was completed quickly and to your satisfaction. We hope to be of service to you again! Take care!

trying to buy a new truck!

Labelle ford is the worst dealership I've ever dealt with. Never return calls, pass you from one salesman to another and still no return calls. Do not use the they will only disapointment you!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

2 Recalls, oil and service

Made appointment, total job took a little longer than expected, but stuff happens...good job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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F150 running boards install

I went in for service to have my running boards installed. Every one was nice and the work was of good quality. Great work

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service!

I have been buying vehicle from Labelle for for over 20 years, they have good prices and service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your satisfaction means a lot to us, and we truly appreciate you choosing LaBelle Ford for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

Never got tires

Estimated 2 to 3 hour job on tire replacement. Found vehicle untouched after 2 1/2 hrs. Complained and left. Service mgr. snidely says that this is not a drive through.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Timothy, customer service is one of our top priorities so we are disappointed to hear we failed to provide you with the quality experience you deserve. Please contact us at (863) 675-1686 at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you for taking the time to give us your honest feedback and we look forward to speaking with you.

Just love them

I purchased the Ranger from them when it was Langford back in 2011. Great place back then, great place now. While not a fancy big box dealer, they more than make up for it in customer service. Just wonderful people.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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