Reviews
Airbag recall
Since I first contacted Johnson Subaru everybody was very professional. I had a loaner car available while they worked on the recalled airbag. great coffee and snack, and (Alex ) the service advisor person was very polite and efficient. Very good service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
You deserve to sit back and relax while we work to handle your automotive needs for you! :) Thank you for trusting us.
Responsive, friendly, and helpful!
We came to Johnson Subaru after having had negative experiences with other dealerships. They were phenomenal; highly responsive (without being overbearing), very helpful, and they offered us the best deal. We would highly recommend them to anyone looking for a humane car buying experience! Cecilia and Robert in particular were terrific, as was the finance person!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your 5-star experience! We enjoyed having you and hope to see you again soon!
Best buying experience ever!
My husband and my son and I were car shopping and decided to stop at your dealership. From the time we arrived until the time we left our experience was absolutely awesome! Bobby Clamage was such a pleasure to work with. I have always hated buying a car but Bobby made it sooooo delightful. We will definitely refer our family and friends to your dealership and we will be back when we are in search of another vehicle. Johnson Subaru rocks and Bobby Clamage is a 5 star salesman! Thanks Bobby!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Welcome to the Johnson Subaru family! Thank you for your wonderful review. :)
Completely changed my car by experience perception
I’m so grateful for Johnson Subaru in Cary! Not only did they sell me a pretty phenomenal car, but they also completely changed my car by experience perception. They are super friendly and authentic and not pushy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We love receiving reviews like yours, Kristen! It was our honor to assist you! :)
Outstanding Service
I didn’t plan to buy a Subaru. In fact I pulled into the parking lot by accident, but before I could get back in the car, Bobby said hello and asked if I was being helped. He gave me directions to the right parking lot, but also asked what it was I was looking for in a vehicle. His honesty and openness, as willingness to make sure I was getting what I needed, not what he needed to sell, made me like him instantly. He showed us the Crosstrek and engaged both my son, who the car is for, and I in conversation. He knew everything there was to know. His knowledge was incredible. By the time we were done with our test drive I knew I’d be buying this car. I just needed the price to be right. Bobby helped with that too. I love this new car. I am thankful that Bobby was there at just the right time. I will be back to Subaru when I’m ready for a new car for myself and I will absolutely be asking for Bobby.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're just happy that we were in the right place at the right time. :) It was our pleasure to serve you, Teresa, and we look forward to doing so again very soon! Thank you for your review.
Outstanding Customer Service
Alex, my service rep. was such a pleasure to work with. I loved everything about this dealership and how they treat their clients. I live in Raleigh, but I opted for Johnson Subaru of Cary instead of Southern States Subaru, wise decision!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for trusting us with your Subaru service! Your review certainly made us smile :-)
Painless and excellent experience
Buying a new car is usually so painful with lots of pressure and endless hours with the finance folks. Johnson was no pressure and without the typical sales tactics. I was not pressured and got what I wanted and only what I wanted. The car I wanted was not on their lot and they went the extra effort to find me one at another dealer and have it brought to them! Everyone was extremely friendly and pleasant. Overall a great experience and I would recommend them to anyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love reading experiences like yours! We are honored to have been trusted with handling your car-buying visit and being able to make it a great one!
Great experience!
Bobby made buying a new vehicle easy and fun. He's very knowledgeable and courteous. I will be recommending him to everyone!. I came in for a factory recall/service. The service department is always awsome. I ended up buying another Subaru! Denise and Stephanie, along with Bobby made this an enjoyable experience. They are all awsome!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wow! We're glad we were able to assist you and hope that you're enjoying your new Subaru.
No B.S.
I appreciated my experience here because of the lack of B.S. Patrick made the entire process easy and catered to my want and needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for showing your appreciation!
Awesome!
Patrick was very helpful and patient! This was my first time buying a new car, so it was a bit nerve wracking for me. Patrick answered all of my questions and I could tell he took a lot of pride in his job. He even stayed a bit after closing to make sure I could set up my STARLINK account. I would absolutely recommend anyone to go to Johnson Subaru and Patrick!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are honored that we were able to make your first new car purchasing experience great! Thank you for your review!