Reviews
Easy to schedule an appointment.
Easy to schedule an appointment. Service was completed in a timely way. Staff were capable and friendly.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback, Phil! We're happy to hear that scheduling was easy and that you had a timely, friendly experience. We look forward to serving you again soon!
The people are friendly.
The people are friendly. I mainly did my new vehicle between messages, email and text. That made the process easy for me. Thank you guys
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback, Jobe! We're glad to hear that the messaging, email, and text options made the process easy for you. We appreciate your trust and look forward to helping you again!
Denise is always good to work with.
Denise is always good to work with. Service was great, will be back in the future.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful feedback, Nate! We're glad to hear you had a great experience with Denise and the service team. We look forward to welcoming you back in the future!
The problem returned 3 weeks later.
The problem returned 3 weeks later. That tells me there was a deeper issue that would have caused the problems. I refused to bring it back and spend more money on whatever was wrong as well as paying more for the same parts that got put on. I am also still to figure out how replacing parts under the car required someone to go through my console, including leaving a charging cable out that they obviously used. Also, as soon as I turned the air on it was left on the highest setting, with the AC turned on at 88 degrees. It was 30 out that day and there was never a question about those working. I sold the car Monday.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We’re very sorry to hear about your experience. It’s never our intention for a repair to feel incomplete or for you to have concerns about how your vehicle was handled. We appreciate your feedback and regret that we didn’t meet your expectations. Thank you for bringing this to our attention.
Well after 3 different salesmen quotes, with 2 claiming
Well after 3 different salesmen quotes, with 2 claiming there prices were locked per manager. So I went with the salesman that gave me no story, just a great price. And to top it off I asked hard questions before coming and Chris was very honest to the point. Was very courteous and helpful beyond the sale. Took very very short test drive, fit Chris’s description to a T. He as well got me in and out in under an hour. I would rate Chris a solid 10, but survey doesn’t offer it.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We’re so glad Chris could provide the honest, efficient service you were looking for. We’ll be sure to pass along your kind words to him. Looking forward to helping you again in the future!
Always quick and friendly service.
Always quick and friendly service. Matt makes sure that I am always satisfied with my service. That is one of the reasons I have Metro Ford complete any service work on my Mustang and Bronco.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks so much for the kind words, Chris! 😉 We’re thrilled to hear you’re always satisfied with Matt’s service. We appreciate your trust in us for your Mustang and Bronco—looking forward to serving you again soon!
Kinda confusing dealing with 3 different salesman via
Kinda confusing dealing with 3 different salesman via messenger and getting 3 different prices. But I quickly got over that when Chris Derrick stepped in and made an offer I couldn’t refuse. Chris is very professional and knowledgeable. Love the srt challenger. Chris had me in and out in less than an hour. Very smooth transaction. Impressed with my first purchase from Metro Ford. And again I can’t say enough about Chris being so helpful in getting me in and out with a price that couldn’t be beat. Thank you Metro Ford and Chris Derrick
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience, David! We appreciate your patience and are glad that Chris Derrick was able to step in and make the process smooth and stress-free. Enjoy your SRT Challenger—what a fantastic ride! We’re thrilled to have earned your business and look forward to serving you again in the future. Drive safe and enjoy the road ahead!
Denise was very helpful as always and a pleasure to work
Denise was very helpful as always and a pleasure to work with. Highly recommend this service department
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your recommendation, Ddelao! We're thrilled to hear that Denise provided such helpful service. We appreciate your support and look forward to serving you again!
Chris Derrick was great.
Chris Derrick was great. Answered all our questions & made our purchase fun, light & incredibly easy to complete! We’ve bought several vehicles & Chris has helped us each time! 👏🏼
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Makyla, Thank you for your kind words! We're thrilled to hear that Chris made your purchase experience fun and easy. We appreciate your continued trust and look forward to helping you again in the future! 🚗🎉
They are extremely nice and try to make your experience
They are extremely nice and try to make your experience go smoothly. They also have a great coffee machine.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! We're happy to hear you had a smooth experience and enjoyed the coffee machine! We appreciate your kind words.