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Joey Accardi Chrysler Dodge Jeep Ram

(149 reviews)
Visit Joey Accardi Chrysler Dodge Jeep Ram
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–5:00pm
Sunday 11:00am–6:00pm Closed

Reviews

(149 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joey Accardi Chrysler Dodge Jeep Ram from DealerRater.

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Very Pleased with Service Visit

Based on an unpleasant buying experience at this dealership, I was dreading taking my 2019 Wrangler Sahara in for two warranty repairs. I honestly expected the service to disrupt my entire day. Had an appointment this morning with Stuart W. Dropped my vehicle off at 7:30am. He put me in an Uber to get where I needed to go. By 11am he called me to tell me that all the repairs were complete and the car was being washed. He sent another Uber to pick me up when I was ready. When I got to the dealership my Jeep was sparkling clean and waiting on me. Very good experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Worst service

Purchased a 2019 jeep wrangler Sahara, no ship since sale left messages, text no response. Terrible service, need to go back to Lexus. The vehicle is great should have bought it somewhere else

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jeep Service

Dated set up! Service bay employees never look up when you walk in the power doors. They avoid eye contact as to not have to serve you. Third time there same experience each time. Not good

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Customer for years

Great experience throughout the process. Organized, friendly, no pressure. Justin was an excellent sales associate. Time in finance office was quick and easy. . .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Rick is the best Service guy I ever had!!

I got a lease which gave me some issues but with that Rick was always glad to have Rick also help me with my new lease

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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pleasure to work with

Been servicing my Jeep here for years. Reid makes it very easy to take care of things. Prices great - not what you think of when you hear "dealer" service. Don't sell you what you don't need and always gives you any available deals or coupons.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Awesome customer service

Super friendly and nice. They don’t make you feel pressured or try to talk you into something your not sure of. If your looking for a new vehicle give them a shot. Great customer service and atmosphere

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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worst service ever

worst service ever truck still at dealership after 4 and a half weeks no one calls back bunch of people not interested only person with any info and nice was the receptionist

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Reed is the man!

Reed took care of me and my car he’s the man! Got me in and out in one day. He even got me a ride home by calling me an Uber with charge.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Disappointment all around

The battery died in my 2018 Jeep Compass. After two days, I was told the repair was completed. However, within 200 feet of leaving the dealership, alarm indicators flashed, the rpms shot up above 7,000 and the vehicle stalled in an intersection - nearly causing a three car accident. I was barely able to make it back to the dealership, where after waiting an additional 45 minutes, I was told that 'they would be in touch later.' Two days passed without any update, even after my repeated calls to the service department. We're currently going on week #3 as we are 'awaiting parts to be delivered' for the second time (As if we live in a world without overnight delivery). I've left feedback on the dealership's website describing the situation and asking for a manager to contact me - no response. I've called the main number twice asking to speak with a manager only to be put on hold and eventually disconnected. I was actually interested in trading in the vehicle and leasing a Wrangler, but I seriously doubt I'll ever drive another Jeep and I'm very unlikely to ever do business with this dealership.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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