Reviews
james reichard
Every time we have had are car serviced at your dealership it is a good experience. Very friendly staff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New car purchase
The first positive experience I've had in purchasing a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Subaru serviced at Brilliance Subaru
My experience at Brilliance Subaru was great. They were very accommodating in having me bring my car in the same morning that I called. The staff was very courteous, explained everything to me and my car was promptly serviced.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Subaru Satisfaction
After deciding to purchase the car, Cindy was exceptionally friendly to us. She gave me advice for my new car like she was my own mother, which I am very grateful for. It was a long wait before signing all of the papers but it flew by because we had someone to talk to. She did a great job making sure that everything was in place with the car before I left. Great experience at Subaru!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Teacher
Overall the process was a good experience and people was great! Definitely I'll recommend Brilliance Subaru to my family and friends.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worth the drive
We originally went to Brilliance Subaru to look at a used 2015 Outback which we found listed on the internet. After looking over and test driving that Outback, we decided it was not the one for us. However, we looked around at the other Outbacks in stock and found a 2016 with the color and options that we were looking for. We then sat down with a salesman and worked out a price we can live with. We ended up spending a little more than originally planned, but we got a brand new car with everything we were looking for.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service
I came in for a simple repair. I was happy to find that the servicemen filled the air in my tires too. I thought the showroom and waiting area were quite nice. I had to ask twice for suggestions on tires for my vehicle, otherwise everything was excellent.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
used car buying experience
Our sales person Brett was very helpful and made the purchase of our Kia Sorrento very easy.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Good Job
wish that the paperwork process took shorter time, in this day of technology we still fill out these huge contracts when we buy cars.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Suburu Forester Service visit
Fast friendly service!!! Excellent experience!!! Thank you for all your time and consideration....
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase