Reviews
Mr. Rice
Went in for service and did not have an appointment. I was told it would take about an hour to service my Lagacy. Iin about an hour I was on my way and they even washed the car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
better than other subaru dealer
Very nice people & facility. I have always been treated with respect when i have visited the service center.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Best Subaru dealership around!
Brilliance Subaru by far surpasses the other 2 Subaru dealerships in the area. Even though it's not the closest to me, I will continue to go there for all my service needs. Their service staff and customer service are exceptional. You can bet this will be the first place I go when the time comes around for a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
New Car Purchase
The buying process was an all around wonderful (unexpectedly so) experience. I would highly recommend Brilliance Subaru.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Regular scheduled maintenance
Brilliance Subaru employees are always so professional. Their service area is really clean and the waiting room is clean and comfortable. If you wait for the work, they always tell you how long the service will take. I've never had to wait longer. The service writers always look for ways to help you save money on your service. I love being able to schedule service appointments online so I can find a time that fits into my schedule.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brillance Subaru Performance rating
Outstanding operation, that being the case this will be my first stop before my next vehicle purchase and service cosiderations
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Brilliance Subaru service dept.
I am thrilled to have this Subaru dealer in our area. I have used them twice now for service and am a very happy Subaru owner.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
purchase 2016 Subarur
excellent from start to finish, I was extremely pleased with the entire staff and the show room and rest room being very clean. The test drive was a real test drive.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Trailer hitch install and remote start
Great place great service. 599 for oem trailer installed is a bit hight but that is on Subaru not the dealership. In and out no worries.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
I purchased my Subaru from out of state. The process was easy and very efficient! I received great service and was kept updated as the process went along. I would recommend Brilliance Subaru!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car