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Brilliance Subaru

(1,118 reviews)
Visit Brilliance Subaru
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (888) 621-2361 (888) 621-2361
Used (866) 906-6047 (866) 906-6047
Service (866) 906-6998 (866) 906-6998

Reviews

(1,118 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brilliance Subaru from DealerRater.

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Mr. Rice

Went in for service and did not have an appointment. I was told it would take about an hour to service my Lagacy. Iin about an hour I was on my way and they even washed the car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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better than other subaru dealer

Very nice people & facility. I have always been treated with respect when i have visited the service center.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Subaru dealership around!

Brilliance Subaru by far surpasses the other 2 Subaru dealerships in the area. Even though it's not the closest to me, I will continue to go there for all my service needs. Their service staff and customer service are exceptional. You can bet this will be the first place I go when the time comes around for a new vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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New Car Purchase

The buying process was an all around wonderful (unexpectedly so) experience. I would highly recommend Brilliance Subaru.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Regular scheduled maintenance

Brilliance Subaru employees are always so professional. Their service area is really clean and the waiting room is clean and comfortable. If you wait for the work, they always tell you how long the service will take. I've never had to wait longer. The service writers always look for ways to help you save money on your service. I love being able to schedule service appointments online so I can find a time that fits into my schedule.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Brillance Subaru Performance rating

Outstanding operation, that being the case this will be my first stop before my next vehicle purchase and service cosiderations

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Brilliance Subaru service dept.

I am thrilled to have this Subaru dealer in our area. I have used them twice now for service and am a very happy Subaru owner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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purchase 2016 Subarur

excellent from start to finish, I was extremely pleased with the entire staff and the show room and rest room being very clean. The test drive was a real test drive.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Trailer hitch install and remote start

Great place great service. 599 for oem trailer installed is a bit hight but that is on Subaru not the dealership. In and out no worries.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service

I purchased my Subaru from out of state. The process was easy and very efficient! I received great service and was kept updated as the process went along. I would recommend Brilliance Subaru!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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