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Joseph VW of Cincinnati

(607 reviews)
Visit Joseph VW of Cincinnati
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–8:00pm
Tuesday 9:00am–8:00pm 8:00am–8:00pm
Wednesday 9:00am–8:00pm 8:00am–8:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 10:00am–6:00pm 8:00am–12:00pm
Sunday 11:00am–3:00pm Closed
New (513) 815-3991 (513) 815-3991
Used (513) 253-0460 (513) 253-0460
Service (513) 253-0448 (513) 253-0448

Reviews

(607 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joseph VW of Cincinnati from DealerRater.

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Best customer service.

Best customer service. Best communication. Everything about dealing with Joseph Volkswagen is a positive experience. Consistently excellent in all respects, from sales to service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Everyone I dealt with was very friendly and helpful.

Everyone I dealt with was very friendly and helpful. The service was great and communication was excellent.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Excellent dealership Surly going to be a repeat customer

Excellent dealership Surly going to be a repeat customer as well as tell all my friends and family about you guys

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Easy to work with.

Easy to work with. Only disappointment was my new EV was not charged when purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I brought my vehicle in for an annual oil change.

I brought my vehicle in for an annual oil change. The service was excellent and fast, and all of my questions were answered.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience - fast easy purchase and easy to work

Great experience - fast easy purchase and easy to work with- Logan was great- would recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Joseph VE was very helpful through and easy to work with.

Joseph VE was very helpful through and easy to work with. The process was easy start to finish.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Martin is great.

Martin is great. But i can not tell the same for overall about my experienced at dealer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

All the staff in the service shop are knowledgeable and

All the staff in the service shop are knowledgeable and helpful every time I’ve brought my vehicle in!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Service for a safety recall was taken care of promptly.

Service for a safety recall was taken care of promptly. They went out of their way to work with me to get the job done while I was away on vacation. Very nice experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.