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Joseph VW of Cincinnati

(607 reviews)
Visit Joseph VW of Cincinnati
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 8:00am–8:00pm
Tuesday 9:00am–8:00pm 8:00am–8:00pm
Wednesday 9:00am–8:00pm 8:00am–8:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 10:00am–6:00pm 8:00am–12:00pm
Sunday 11:00am–3:00pm Closed
New (513) 815-3991 (513) 815-3991
Used (513) 253-0460 (513) 253-0460
Service (513) 253-0448 (513) 253-0448

Reviews

(607 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joseph VW of Cincinnati from DealerRater.

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Stress-free!

Stress-free!! I had a warranty issue on my 2018 Tiquan, Joseph was able to schedule me next day. Other dealers were quoting 4 to 5 days. When I returned to pick up the Tiquan next day, I decided to check out trading in my low mileage Tiquan for a new Taos. 70 minutes later drove off in my new Taos!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

The buying process at Joseph is a wonderful experience.

The buying process at Joseph is a wonderful experience. The sales staff is knowledgeable and friendly.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Joseph service department staff are amazing!

Joseph service department staff are amazing! They never let me down, even when it becomes an expensive repair or service. WHen they finish, it's like driving a brand new car!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

My experience with Joseph Volkswagen was nothing but

My experience with Joseph Volkswagen was nothing but exceptional. Ryan Marcus was consultative and helpful, and he also fought tooth and nail to get the best possible deal while staying as transparent as possible. I cannot recommend him and the team there enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service and required inspections were completed in a

Service and required inspections were completed in a timely manner car was returned cleaned. Staff were welcoming and kept me informed of progress. No issues encountered.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Easy to work with.

Easy to work with. Mike Garrison was great! Would recommend to others. Felt that we received a fair deal without much hassle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great people- customer relationship is incredible -not a

Great people- customer relationship is incredible -not a salesperson mentality dealership-they actually deal with you.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Pros.

Pros. This is a professionally run operation. I get the impression they have high standards.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Martin took excellent care of us from start to finish!

Martin took excellent care of us from start to finish! We truly could not have had a better experience!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

This has been my local Volkswagen dealer for fifty years.

This has been my local Volkswagen dealer for fifty years. I have had many Volkswagens over the years, and the dealership has always taken god care of them. In fact, I wish I still had my robins egg blue 1970 VW beetle. Now, if only they would import the e golf, everything would be perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.