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Joseph VW of Cincinnati

(607 reviews)
Visit Joseph VW of Cincinnati
Sales hours: 9:00am to 8:00pm
Service hours: 8:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–8:00pm
Tuesday 9:00am–8:00pm 8:00am–8:00pm
Wednesday 9:00am–8:00pm 8:00am–8:00pm
Thursday 9:00am–8:00pm 8:00am–6:00pm
Friday 9:00am–6:00pm 8:00am–6:00pm
Saturday 10:00am–6:00pm 8:00am–12:00pm
Sunday 11:00am–3:00pm Closed
New (513) 815-3991 (513) 815-3991
Used (513) 253-0460 (513) 253-0460
Service (513) 253-0448 (513) 253-0448

Reviews

(607 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Joseph VW of Cincinnati from DealerRater.

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Super friendly and helpful staff.

Super friendly and helpful staff. Will definitely make this my preferred service vendor for my new VW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Stands behind there work, trying to please customers.

Stands behind there work, trying to please customers. Took the time to show me the problem

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Happy with scheduling and service for Sat appt.

Happy with scheduling and service for Sat appt. Started on time and all was done as requested.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Logan was very helpful and showed us several car options.

Logan was very helpful and showed us several car options. He took the time to understand our needs and didn’t show anything out of budget

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great and effective communication made this the easiest

Great and effective communication made this the easiest car I ever bought best. All around great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy, no issues during car purchase.

Easy, no issues during car purchase. Took a bit to get financing setup, but very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Problem not solved and was disrespected by service

Problem not solved and was disrespected by service employee and they did not respond to request for help

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Reggie, Christopher , and team were courteous and

Reggie, Christopher , and team were courteous and expedited issues of my Jetta to my satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Reggie and team went ‘above and beyond’ to figure out and

Reggie and team went ‘above and beyond’ to figure out and then solve a problem for me!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

We traveled an hour and a half for the exact car we knew

We traveled an hour and a half for the exact car we knew we wanted so the dealership did not have to do much work on our behalf. However, they were cordial and easy to work with. The only downfall was that the electric vehicle we purchased was only charged 15% when we purchased it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.