Joseph VW of Cincinnati

They were great and easy to work with. I would recommend them to anyone looking for a new car.

2nd time purchasing from Joseph VW, Great both times. The entire purchase was fast and easy. Thank you!

Very professional sales associate. He and the manager made it very easy to lease the car.

Ryan made the car experience easy laid back and simple. He knew what I was looking for and found the vehicle

They are one of the best parts about owning a volkswagen. They are prompt and professional and so so kind!

Ryan was very accommodating and truly made the whole car buying experience fast and painless. The entire process took under 1.5 hours and Ryan helped with our time constraints. I would definitely purchase another car from Ryan and Joseph VW.

Took my car to Joseph to correct a leak from the rear main seal and driving noise at ~20mph. The work was expanded to include resealing the camshaft cover and replace front wheel bearing to correct the noise. I agreed to a cost increased from 1800 original estimate to over 4k, i wanted everything fixed. When I picked up the car, I noticed no change to the driving noise and a week later, the rear main seal had resumed leaking. I returned the car to Joseph and a couple days was told that they couldn't repair the leak because the "crankshaft was walking" Apparently, too much axial play in the crankshaft causing oil to pass through seal and that next step was to replace the engine. I left the dealer thinking I needed to replace the car. Happy ending, independent found the cause of the leak - engine was overserviced with oil. Have not been able to confirm excess axial play in the crankshaft. Corrected oil level and a long road trip and the car is leak free and running fine. Based on my poor experience, I will not return to this dealership and cannot recommend them.

As always, my experience at. Joseph VW service dept. was easy., smooth, and professionally friendly. Work, done in just a short time, was great. Thanks for everything.!

Joseph Volkswagen was nice and respectful towards me as I have no bad complaints to any staff at Jospeh Volkswagen and everyone was very friendly and helpful

I worked with Ryan Marcus and had a great experience! I liked the more personal, smaller dealership atmosphere. I even got my picture taken with a bow on my new car for Christmas!