Joseph VW of Cincinnati

Wonderful customer service and very professional, it was a great experience having the staff help me and make the transition to a new type of vehicle easier

Service men were extremely rude and did not give me the time of day when I was supposed to get a rental car they told me to figure it out but it was already scheduled.

Greg and his team are always professional and deliver on time every time! Thanks Greg!

The service department staff know me and provide straightforward answers regarding issues on my vehicle. I recommend this service department.

Did not feel like I was wanted as a customer - entire buying experience felt as if the purchase was a burden to them.

My mechanic Dale was fantastic did a great job and followed up to make sure everything was ok!

They went above and beyond for us- found us the EXACT car we wanted. I was so happy working with Joseph VW and Martin. I am telling everyone I know to go work with them! Thank you!

Ryan Marcus was great during the entire process. He was easy to reach and helped us get to the desired result. The entire process went smoothly, and I would highly recommend that anyone interested in a VW should make sure that they visit Joseph VW in Norwood.

Customer service was prompt and friendly. No complaints. They do try to sell a lot of add ons, including Allstate protections and even more protections after you get to the finance department. The building and car lot itself could use much needed cleaning and updates. The trade in offer was also incredibly low.

It was quite painless. The time of the transaction was unexpectedly brief but very informative.