Bergstrom Chevrolet of Middleton

Alex Payne helped me with the purchase; awesome and professional all the way. Follow up service has been awesome. Will buy my next from Bergstrom for sure.

Bergstrom in Middleton made the process VERY easy! I found a used vehicle online that was a great fit for my needs and budget. After a test drive, they gave me a great deal with a very reasonable APR. I found their used vehicle staff to be knowledgeable, courteous, and professional. When you're in need of a vehicle, I definitely recommend these folks.

I love my Cruz and had a great experience getting it through Bergstrom Cheverolet. I was a little nervous about the leasing process but they made it simple, straightforward, and I feel like I got a good deal.

Went to pick up vehicle following oil change + tire rotation and got complete attitude from the desk person Dave. For no reason whatsoever, this guy tried to make a game out of me asking for my car and treated me with zero respect. A professional demeanor is way more than uttering "how can we help you today" with snide overtones. The after-sale service will be a factor, think twice before doing any business with this place. They do not respect their customers.

Went to pick up vehicle following oil change + tire rotation and got complete attitude from the desk person Dave. For no reason whatsoever, this guy tried to make a game out of me asking for my car and treated me with zero respect. A professional demeanor is way more than uttering "how can we help you today" with snide overtones.

Found a CPO Chevy Volt at this dealership via Cars.com we were really interested in. Emailed and spoke on the phone, set up an appointment to go test drive it; the dealer is about 36 miles from our home. When my husband arrived he was told the individual he was supposed to meet was in a meeting and the vehicle had sold. Wasted time and gas, and they didn't have the courtesy to call and cancel.

upon arrival at Bergstrom's we were immediately greeted by a friendly service tech. He quickly verified our information and personally walked us to the 'service waiting area' and explained that there was a beverage area, and free wifi. The oil change was done quickly as well as safety inspection. All fluid levels were toppd off. An unexpected peek was the daily newspaper and bottle of cold water waiting for us as we got back into the vehicle and it was appreciated. In this era it is refreshing to be treated as if our business was important and not like we were interrupting a social hour. We are telling our family and friends that this the place to go. Thanks for a job well done

Went in for a oil change and tire rotation. They failed to rotate my tires, but were still able to add it to the bill. Their final work summary showed the tires were inflated to 30psi (in reality they were still inflated to the 35psi I came in with). At best they're incompetent, at worst dishonest. Either way I wont be going back.

I was told of Bergstrom (when it was Ballweg) in January of 2012. I brought in my old Malibu and drove off with a much newer Impala. Then it was a 2014 Cruze thanks to salesman Tom L. and just yesterday I drove home in a 2015 Malibu! Julie B knows how to get you into the right car for your budget, and she's brilliant. Tom L. knows the car that I ask about and really knows his job. He doesn't just send you off, he sits with you and makes sure you understand how the instruments function. Bergstrom sells cars. And they do their job very well!! BK, Richland Center.

Professional_Personable_Positive_Punctual These 4 P's define my experience-Long story short. I love my beautiful car-I love the dealership team They now have a customer for life as long as they keep up the great work!