Kearny Mesa Kia

Johnny was amazing ! He took such good care of me and my car. I will be back for more work as long as he is the o e helping me.

I appreciate the attention to detail, starting with Rob's welcoming, of course, Megan's help and the work of the technician, and his recommendations. On the other hand, the size and comfort of the lobby, it's drinks and amenities, make it pleasant to wait on site, even able to work. Or otherwise the service with Lift if we can't stay. Thank you

My experience at Kia was awesome. The service and people were so amazing and made you feel at home! Big shout out to Vanessa for her great customer service!

I am giving my 5 STARS to Johnny in KIA Service. He is patient, understanding and very helpful. He has provided me with that extra individualized level of service and care that makes my day and is so appreciated. Thank you for everything Johnny. See you in 5000 miles!

Very friendly and honest. Willing to help and answer all questions. Had a great experience.

Thank you so very much for making servicing my easier. They are very professional as well as courteous. I would recommend this dealership to all of my friends and family!

This is my preferred Kia service department. The customer service is excellent. I appreciate the effort they make.

Johnny Gutierrez is an amazing service advisor. He was able to fix everything that Chula Vista Kia didn’t do on my EV6 that was supposedly a certified pre-owned vehicle which I purchased from them. He was able to align the door and perform the service that should have been done prior to being sold as a CPO vehicle. Highly recommend Kearny Mesa Kia specially when they fixed the issues from another dealership. Again excellent service.

I'm still waiting a response from my service writer pertaining to the same problem this car has been here 3 times before. For whatever reason each time I bring it back the fuel consumption problem and fuel smell get diagnosed differently which I pay for the diagnosis each time with the problem being incorrectly repaired. I am not able to determine why this matter is so complicated. There really isn't any word I can say at this point so I guess the car will stay in my garage for another year or more as I cannot afford to gamble on the cost to chance finding a remedy to repair my car. I realize these Optima's have many problems with their power train but either the dealership or Kia is just unable to help. I'm pretty sure I'll just have to get another car but I highly doubt it'll be a Kia because I can't go through this again. I'm disabled and retired plus having a stroke doesn't make this experience encouraging. I can't even get a response from anybody so why put my trust in something that's never going to pan out

Megan M at Kearney Pearson Ford Kia is consistently excellent.She under promises & over delivers; clear concise explanation. She is a great tech & an asset to Kia!