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EchoPark Automotive Thornton

(4,899 reviews)
Visit EchoPark Automotive Thornton
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2024 regional dealer award
View 9 awards
2024 regional dealer award 2024 state dealer award 2023 regional dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(888) 630-1810 (888) 630-1810

Reviews

(4,899 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Thornton from DealerRater.

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Kind and multi tasked very well. Was super busy but still...

Kind and multi tasked very well. Was super busy but still was fast and attentive

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

It's experiences like yours that really keep us motivated! We hope to see you soon!

Great

Great dealership, the whole process is just seamless

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark. If you have any further questions, please give us a call. We're always happy to help!

Abram was so helpful when my fiance wanted to find a...

Abram was so helpful when my fiance wanted to find a reliable car! He got us a great deal on a Toyota 4Runner and I couldn't be happier with our purchase or the service we received. Highly recommend Abram.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!

He did the best he could to help me. He was Patient with...

He did the best he could to help me. He was Patient with me and the baby.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Very great service and help. Abram was beyond helpful and...

Very great service and help. Abram was beyond helpful and informative. Showed us around and all the options we wanted to explore.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Amazing dealership! Very friendly staff. Everyone was...

Amazing dealership! Very friendly staff. Everyone was very knowledgeable and professional. I highly recommend Echopark

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Reviews like this give us motivation and help us ensure we provide high-quality care. If you're ever in need of more help, please let us know!

The entire process was quick and easy. The car I showed...

The entire process was quick and easy. The car I showed interest in online was already ready to be test driven when I showed up. Kevin Castillo greeted me with a professional sales welcoming. He was able to answer all my questions and discussed thoroughly additional paperwork etc. This was truly the best experience for buying my first car off the lot. The whole team was great and warm welcoming, I really appreciate it! Keep up the great work!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark. Thank you, and have a fantastic day!

Came in to purchase a impala and had a very easy and very...

Came in to purchase a impala and had a very easy and very smooth experience! Will recommend to family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review for us at EchoPark. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

Bella was a great representative to work with, she was...

Bella was a great representative to work with, she was attentive to our needs and made sure we got the best deal possible when buying our new car. She helped us tremendously with financing and getting us the best trade-in value for our old car. Would highly recommend, thanks Bella!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark. Thank you, and have a fantastic day!

This was my first time buying a car alone, and Ashley C....

This was my first time buying a car alone, and Ashley C. made it super easy! She explained everything thoroughly and answered all my questions. I’m glad I chose Echo Park!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review for us at EchoPark. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.