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EchoPark Automotive Thornton

(4,899 reviews)
Visit EchoPark Automotive Thornton
Sales hours:
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2024 regional dealer award
View 9 awards
2024 regional dealer award 2024 state dealer award 2023 regional dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(888) 630-1810 (888) 630-1810

Reviews

(4,899 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Thornton from DealerRater.

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I highly recommend purchasing a car at EchoPark. Our...

I highly recommend purchasing a car at EchoPark. Our salesperson, Gray, was great!! Gray is very knowledgeable, patiently walked us through all the options available and made the paperwork process a breeze.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to leave a review for us at EchoPark. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

David was patient and courteous through the whole...

David was patient and courteous through the whole process. He engaged management at the appropriate time. We enjoyed the experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Abram went above and beyond 1/11/2022 to resolve an issue...

Abram went above and beyond 1/11/2022 to resolve an issue that came up with a recent vehicle purchase at the Thornton location. Thorough, friendly, and knowledgeable start to finish. Thank you Abram!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at EchoPark. We look forward to your next visit! Take care!

It was a very good experience. Very helpful and...

It was a very good experience. Very helpful and trustworthy employees. The facility was easy to find and clean. The transaction took place smoothly. Overall highly recommend this facility.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We strive for 100% satisfaction, and it is great to see you had such a positive experience at EchoPark.

Vernon let me test drive the car first before making any...

Vernon let me test drive the car first before making any decisions or talking numbers which was very nice. He was open, honest, explained things clearly and spoke to my father when I asked to call him. He had me in and out in an hour and a half. He made sure there were no surprises waiting for me so overall I am very happy that I had him as a salesmen! 10/10. I would definitely come here again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're happy you found our staff to be so supportive during your experience here at EchoPark. We look forward to your next visit! Take care!

Bella was so helpful. She really went the extra mile to...

Bella was so helpful. She really went the extra mile to help us find what we needed. Highly recommend Bella to anyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This is my second car with them they are AWESOME!! Love...

This is my second car with them they are AWESOME!! Love the selection and in and out in no time with my new car ❤️

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Excellent very curtious showed compassion and Excellent...

Excellent very curtious showed compassion and Excellent service took time gave me great experience I would recommend Echopark Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind review; we are happy to pass along your comments to the team here at EchoPark! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

We had a very nice experience buying a vehicle from...

We had a very nice experience buying a vehicle from Bella. The sales process was very transparent and pressure free. We were also glad to not have to pay any unecessary fees. And we are happy with the vehicle we purchased!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!

We had a good experience at EchoPark and did not feel any...

We had a good experience at EchoPark and did not feel any pressure to buy. Bella and her team were knowledgeable and very helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Consumer response

We had a good experience at EchoPark and did not feel any pressure to buy. Bella and her team were knowledgeable and very helpful.