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EchoPark Automotive Thornton

(4,783 reviews)
Visit EchoPark Automotive Thornton
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday Closed
2024 regional dealer award
View 9 awards
2024 regional dealer award 2024 state dealer award 2023 regional dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
(888) 630-1810 (888) 630-1810

Reviews

(4,783 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of EchoPark Automotive Thornton from DealerRater.

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We reviewed the pictures for the vehicle we wanted to...

We reviewed the pictures for the vehicle we wanted to purchase and we asked the dealership employees, over the phone, about the vehicle and any particular body or interior damage.. We were told it had a clean carfax reports and had no accidents or damage other than normal wear and tear. No major exterior dings or scrapes. We were flying in from out of state to buy the vehicle, so were taking the word of the dealership on condition of the vehicle. We arrived to find scraping where the vehicle had been hit in the left rear quarter panel. We also found tears in the leather of the back seat. Had the dealership not received another car of the same model, year and color we would have had to fly home without a vehicle.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Was super easy and I love that I felt no pressure! The...

Was super easy and I love that I felt no pressure! The salesman that helped was professional and friendly. Not only did we talk about the car deal but talked about our families! I love that is easy not all business! Very happy with our purchase and will be a return customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Good experience

Armando was very helpful with the car buying experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We will be sure to let Armando know of a job well done. Thanks again and have a great weekend!

Echo Park, Thornton

Great, friendly service in the showroom, however I left two messages with guest services, even talked with one service representative, and no return call. Texted salesman about a question and told me to go to a Ford dealer.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Gordon- we are sorry to hear about our lack of communication. Please reach out to our Guest Loyalty Center. We would love to see what we can do to help. You can call us at 720.627.6386. Thank you.

Ford F150

This is the second vehicle purchased from Echo Park and I would totally recommend this place to anyone. Great customer service and great atmosphere. They got us a great deal on our truck.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We appreciate your loyalty Ronnie, and hope to have you back! Thanks for the review, and have a great day!

Echo park

The gentleman Omar Alvarado was very helpful in buying my first car! I would definitely go back and recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Viansa- Omar is super helpful! We are glad to hear about your experience. Happy motoring!

Very helpful, down to earth, answered all my question I...

Very helpful, down to earth, answered all my question I appreciated everything he did for me and making a dream come true. Thank you Adam.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

v.okeefe17@gmail.com

Great experience overall. I would recommend this dealership if you're looking for a used vehicle with low mileage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Virginia- thank you for the great rating, review, and recommendation! Have a wonderful day!

Cadillac

It was an easy process with no pressure. Price of the vehicle I purchased was great with low mileage too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Roberta- thank you for the awesome rating and review! We hope you love your new Cadillac! Happy motoring!

We had a great experience!. We will recommend this...

We had a great experience!. We will recommend this company to others. Our sales man was great with us and helped us out a lot. We were very comfortable with him. I don't think we got the little kit - of car paint that we were supposed to get.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.