Reviews
We reviewed the pictures for the vehicle we wanted to...
We reviewed the pictures for the vehicle we wanted to purchase and we asked the dealership employees, over the phone, about the vehicle and any particular body or interior damage.. We were told it had a clean carfax reports and had no accidents or damage other than normal wear and tear. No major exterior dings or scrapes. We were flying in from out of state to buy the vehicle, so were taking the word of the dealership on condition of the vehicle. We arrived to find scraping where the vehicle had been hit in the left rear quarter panel. We also found tears in the leather of the back seat. Had the dealership not received another car of the same model, year and color we would have had to fly home without a vehicle.
- Customer service 3.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
Was super easy and I love that I felt no pressure! The...
Was super easy and I love that I felt no pressure! The salesman that helped was professional and friendly. Not only did we talk about the car deal but talked about our families! I love that is easy not all business! Very happy with our purchase and will be a return customer.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good experience
Armando was very helpful with the car buying experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We will be sure to let Armando know of a job well done. Thanks again and have a great weekend!
Echo Park, Thornton
Great, friendly service in the showroom, however I left two messages with guest services, even talked with one service representative, and no return call. Texted salesman about a question and told me to go to a Ford dealer.
- Customer service 2.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Gordon- we are sorry to hear about our lack of communication. Please reach out to our Guest Loyalty Center. We would love to see what we can do to help. You can call us at 720.627.6386. Thank you.
Ford F150
This is the second vehicle purchased from Echo Park and I would totally recommend this place to anyone. Great customer service and great atmosphere. They got us a great deal on our truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We appreciate your loyalty Ronnie, and hope to have you back! Thanks for the review, and have a great day!
Echo park
The gentleman Omar Alvarado was very helpful in buying my first car! I would definitely go back and recommend them!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Viansa- Omar is super helpful! We are glad to hear about your experience. Happy motoring!
Very helpful, down to earth, answered all my question I...
Very helpful, down to earth, answered all my question I appreciated everything he did for me and making a dream come true. Thank you Adam.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
v.okeefe17@gmail.com
Great experience overall. I would recommend this dealership if you're looking for a used vehicle with low mileage.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Virginia- thank you for the great rating, review, and recommendation! Have a wonderful day!
Cadillac
It was an easy process with no pressure. Price of the vehicle I purchased was great with low mileage too.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Roberta- thank you for the awesome rating and review! We hope you love your new Cadillac! Happy motoring!
We had a great experience!. We will recommend this...
We had a great experience!. We will recommend this company to others. Our sales man was great with us and helped us out a lot. We were very comfortable with him. I don't think we got the little kit - of car paint that we were supposed to get.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car