Reviews
Quick and clean
Jennifer help coordinate the appointment and offered to keep me informed of timing for readiness
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the positive rating and review! We hope to be of service to you again in the future. Best wishes!
Do not deal with miss eric
I was ripped off by dealership for a lousy 300 dollars I’m turning the papers over to the irs they continue to send me offers I have unscriebed 2 too many times if you need a Chevy see John Jones we got 5 trucks off 0 mistakes stay away miss Eric and Columbus Chevy
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
New car
I went in to the car dealership and I met Chris Norman and he was great!! I will forever go back to him!! I will tell anyone and everyone to go back to him!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing Chevrolet of Columbus and we hope to see you again soon!
Do not buy from this dealer
Finance manager was the most unprofessional person I have every dealt with during a vehicle purchase.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. We believe that particular employee is no longer working for us, and again, offer our sincerest apologies.
Chevrolet of Columbus Indiana
The price advertised on cars.com was the exact price I paid. Tyler Mendez was a great salesperson. His manager, and financial representative were also a huge help in the process. I am very satisfied with my new vehicle!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much, Bruce! We are so pleased that Tyler was able to accommodate all your needs. We have a great team, and are very proud of everyone's efforts in working for the customer! So glad you love your car! Come see us again soon. We're here for you if you have any questions!
Bad times
Second time this year they have damaged my truck when it’s been in for an oil change first time dented bumper and had to replace it second time left it 3 1/2 quarts low on oil
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are very sorry to hear that your experience with our Service Department was below your expectations. We would like to see what can be done to resolve this for you. Please allow us an opportunity to learn more about what happened. Thank you for your feedback.
2018 Chevy 1500 Oil Change (1st Free One)
I was a little concerned. The service department sends an appointment that you can save onto your electronic calendar (in my case it was on Outlook). The appointment read, "9:30 AM to 6:00 PM"!!!! 8.5 hours!!!! But no need to panic. The truck was received immediately when I arrived and finished within 30 minutes.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
David! Thank you for your review and providing us valuable information about our scheduling. We appreciate your feedback so we can correct any glitches that may be occurring. Thank you again for your recommendations!
Chevy Of Columbus IN
Fast and great service. Great waiting area with free refreshments
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for taking the time to leave this review! We appreciate you and look forward to seeing you again!
Chevy Columbus, IN Rocks!
Staff were great - focused, attentive to our needs, knowledgeable on car options and financing. Overall GREAT experience. Bravo!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Michael! We do our best to get these kind of reactions from our customers! It's gold to us! Thank you for your business!
Chevy Trax service
The staff in the service area know me by name and care for the many vehicles I bring out for service as the hospital concierge. They are always polite and seek to inform me time and progress.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Ruth! We are very happy to hear you had a great experience with our Service Department. It is always our goal to treat our customers like family!