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American Auto Sales LLC

(109 reviews)
Visit American Auto Sales LLC
Sales hours: 9:00am to 6:00pm
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Sales
Monday 9:00am–6:00pm
Tuesday 9:00am–6:00pm
Wednesday 9:00am–6:00pm
Thursday 9:00am–6:00pm
Friday 9:00am–6:00pm
Saturday 9:00am–2:00pm
Sunday Closed
(480) 374-8959 (480) 374-8959

Reviews

(109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Never responded to my inquiry if the car was still

Never responded to my inquiry if the car was still available. Why even bother posting on Cars.com?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I reached out to them on four occasions in three

I reached out to them on four occasions in three different ways and they never responded back to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Knowingly sold us a lemon

Purchased a 2020 Chevy 23000 miles. Broke down on way home. American auto sales refused to do anything. This is costing me thousands to fix , entire turbo charger needs replaced. My machanic told me that they cleared codes to get the engine light of so I would drive it off the lot not nowing I was in danger of breaking down In the middle of the freeway

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
14 people out of 16 found this review helpful. Did you?
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Purchased a 2020 Chevy 23000 miles.

Purchased a 2020 Chevy 23000 miles. Broke down on way home. American auto sales refused to do anything. This is costing me thousands to fix , entire turbo charger needs replaced. My machanic told me that they cleared codes to get the engine light of so I would drive it off the lot not nowing I was in danger of breaking down In the middle of the freeway

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
2 people out of 2 found this review helpful.

Owner was rude and seemed as though I was wasting his

Owner was rude and seemed as though I was wasting his time inquiring about a vehicle

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

No one Evert got back with me.

No one Evert got back with me. Very poorly managed business obviously. Just doesn't make sense

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I was very interested in the Mazda 3, but the dealership

I was very interested in the Mazda 3, but the dealership never contacted me, so I rate it a 1.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They never contacted me.

They never contacted me. So I looked somewhere else and it has been more than a week.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sam is a very helpful prompt and honest guy.

Sam is a very helpful prompt and honest guy. I will recommend this place to my family

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

They quickly responded and gave all the information I

They quickly responded and gave all the information I needed and gave me the opportunity to come test drive it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.