Reviews
Great Staff
By far one of the best experiences I've ever had purchasing a car. Danny and Curtis made the experience very comfortable and easy for me. I will definitely return for my next car purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Wonderful Experience
I drove from Montgomery, Al to Gravity Autos in Sandy Springs to purchase a Mercedes Benz CLA250. My sales person was Taylor Camp. Taylor was very helpful, professional and it seemed very popular. When we got to the dealership, not only was he dealing with me and my purchase, but with four other people making purchases that day. Even with all of that, the buying process for me didn't take more than 40 minutes. I am really pleased with my CLA250!! Thanks again Taylor!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Owner
WELL....I never heard from them yet...?????not even an email. There was a service failure somewhere they need to address for internet inquiries. Does the Sales Mgr review the net inquiries and share at staff mtgs with owner to view bang for buck in internet advertising. I am...still looking
- Customer service 2.0
- Buying process 2.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Amazing
Very honest and straightforward! Jorge Jimenez was extremely helpful. He made my car buying experience fun and stress free. I would definitely recommend more people to go see him. I will definitely buy more cars from him in the future! Thanks for all your help!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Will ALWAYS come here!!!!
I like to get right to the point, I'm a very very straight shooter. With that being said, I just want everybody to know that I will never do business with any other dealership. My sales consultant was Brandon and I bought a beautiful Porsche from him with the help of Sam. Brandon did not give up and Sam is a business man and will NOT let you leave unless you are happy! Thank you so much gravity!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If you are in the market for a car go to Gravity Auto Sandy.
If if you are in the market for a car go to Gravity Autos Sandy Springs.. Great selection of cars and Jeff, Mike, and Sam Could not have been more helpful with the purchase. I would highly recommend for a great experience in purchasing a car..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Customer service was great by Vincent
Great experience with Vincent. We purchased a 2014 Durango at a great price. Fast process and very transparent. We will be back in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Customer Svc
While I didn't buy a car from them, their sales staff was very responsive to inquiries and followed up well
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Terrible Service
Don’t purchase a car from these people, base on my personal experience. I purchased a car with a lot of problems once I drove it off the lot. They repaired one of the many problems after nine phone calls. On the others, they refuse to communicate, because they have made a sale. There is no service after the sale of a car, they just refuse to answer the phone and send the call to a recorded message.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent people
Happy with the service that everyone gave me. Everyone helped me so much and that's the reason why I always come back. It's also a plus that they have good coffee lol. Thank u Gravity
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car