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Crest Nissan of Frisco

(1,560 reviews)
Visit Crest Nissan of Frisco
Sales hours: 8:30am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award
New (469) 850-6383 (469) 850-6383
Used (469) 850-6335 (469) 850-6335
Service (469) 850-6338 (469) 850-6338

Reviews

(1,560 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Nissan of Frisco from DealerRater.

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Very complete service.

Very complete service. I loved it and super fast, the staff told me everything they would do and my car was perfect.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Jennifer! We're thrilled to hear you had a great experience with our fast and thorough service. Our team takes pride in keeping you informed every step of the way. We appreciate your feedback and look forward to serving you again!

Brandon Sookdeo my sales guy & Ryan Jeter the finance guy

Brandon Sookdeo my sales guy & Ryan Jeter the finance guy were absolutely amazing, highly recommend these 2. They made my experience so quick & so easy! They were helpful, explained everything to me and, was patient with me. If you are a first time buyer, go to these two! I love my new Sentra!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We’re thrilled to hear that Brandon and Ryan provided you with such a smooth experience. Enjoy your new Sentra, and we appreciate your recommendation!

The salesperson I had was Quintin.

The salesperson I had was Quintin. He was polite and no pressure sale and made me feel comfortable on my decision on my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We appreciate your kind words! Quintin's approach is all about making our customers feel at ease. We're thrilled to hear you had a positive experience and hope you enjoy your new purchase!

Crest dealership has the best service department I have

Crest dealership has the best service department I have ever dealt with in my 50 years of working with dealerships. I will definitely go to them when I am ready to buy a new vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We are thrilled to hear that you had a positive experience with our service department. Providing exceptional service is our priority, and your kind words affirm our commitment. We look forward to assisting you when you're ready to purchase your new vehicle.

Drake was a super service technician, and his kindness

Drake was a super service technician, and his kindness was a plus. He represented Crest Nissan very well and I left very pleased. Thank you Drake👍🏽 Drake was a super service technician, and his kindness was a plus. He represented Crest Nissan very well and I left very pleased. Thank you Drake👍🏽

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We are thrilled to hear that Drake provided you with excellent service and represented us well. Our team strives to deliver a positive experience, and it’s rewarding to know that you left pleased. We appreciate your kind words and look forward to serving you again in the future!

Great dealership.

Great dealership. Worked with Cameron Barnes, great salesman, worked hard to get us where we needed to be. We will be going back for our next vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We are thrilled to hear about your positive experience with Cameron and appreciate your kind words about our team. It is our goal to ensure that every customer feels supported throughout their car-buying journey. We look forward to welcoming you back for your next vehicle!

The dealership and its team took great care of me as I

The dealership and its team took great care of me as I was buying a truck.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Dr. Moore, for your positive feedback! We are thrilled to hear that our team took great care of you during your truck purchase. Providing excellent service is our priority, and it’s wonderful to know that we met your expectations. We appreciate your support and look forward to assisting you again in the future!

Tanner was super helpful and took the time to answer all

Tanner was super helpful and took the time to answer all my questions. He went above and beyond to make sure my car was well taken care of. Great customer service.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Marta, thank you for your wonderful feedback! We’re thrilled to hear that Tanner provided you with exceptional service and took the time to address all your questions. Our team is dedicated to ensuring that every customer feels well taken care of, and it’s great to know that Tanner went above and beyond for you. We appreciate your support and look forward to assisting you again in the future.

Great Customer Service experience.

Great Customer Service experience. I will continue using Crest Nissan for all my car needs in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Josie, for your kind words! We are thrilled to hear that you had a great customer service experience with us. Our team is dedicated to providing the best for our customers, and we look forward to continuing to meet your car needs in the future.

We are on our third car from Crest.

We are on our third car from Crest. We have always felt we were valued customers; from sales to service. Erica (who has moved to another dealership closer to her home), Andy, and Ly in service have all taken great care of my vehicles. I have never once felt pressured or led to service that was not necessary, so I have never felt I was charged inappropriately. When I walked in today when I dropped off my car, my sales guy, Brayan, even remembered me from a year ago and stopped me to chat for a minute. It's a big dealership, but I feel like I'm working with a small, hometown dealership at this Crest!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review. We are thrilled to hear that you have had such positive experiences with us during your time at Crest. It’s our goal to ensure every customer feels valued and well taken care of, and we’re glad that Erica, Andy, Ly, and Brayan have contributed to your satisfaction. Building lasting relationships with our customers is essential, and it’s great to know that you feel at home with us. We appreciate your loyalty and look forward to continuing to serve you in the future!