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Crest Nissan of Frisco

(1,560 reviews)
Visit Crest Nissan of Frisco
Sales hours: 8:30am to 9:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:30am–9:00pm 7:00am–7:00pm
Tuesday 8:30am–9:00pm 7:00am–7:00pm
Wednesday 8:30am–9:00pm 7:00am–7:00pm
Thursday 8:30am–9:00pm 7:00am–7:00pm
Friday 8:30am–9:00pm 7:00am–7:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2023 consumer dealer award 2020 consumer dealer award
New (469) 850-6383 (469) 850-6383
Used (469) 850-6335 (469) 850-6335
Service (469) 850-6338 (469) 850-6338

Reviews

(1,560 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Crest Nissan of Frisco from DealerRater.

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Erica was awesome!

Erica was awesome! Nice and clean environment at this dealership. Would definitely recommend to all friends!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you for sharing your experience! We're so glad to hear that Erica provided excellent service and that you had a positive experience at our dealership. We truly appreciate your recommendation and look forward to assisting you and your friends in the future!

The dealership was very professional and friendly.

The dealership was very professional and friendly. They went out of their way to make sure that they did everything they could for my car and myself.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words! We're thrilled to hear that our team provided you with professional and friendly service, and that they went above and beyond to take care of both you and your vehicle. We appreciate your feedback and look forward to helping you again in the future!

Carson was very knowledgeable and helpful.

Carson was very knowledgeable and helpful. We are very happy with our new car purchase! Thank you for making our purchase stress-free!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience! We're so glad to hear that Carson was able to make your car purchase smooth and stress-free. It's great to know you're happy with your new car. We truly appreciate your kind words and look forward to assisting you again in the future!

Well pleased with your service.

Well pleased with your service. I was in and out at a minimum time. Pleased with work performed.

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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for your kind words! We're glad to hear that you were pleased with both the efficiency of your visit and the quality of the work performed. Making your service experience smooth and timely is always a priority for us, and it's great to know we delivered on that during your visit.

I have bought/leased a car through Crest Nissan and it is

I have bought/leased a car through Crest Nissan and it is always a positive experience. I never feel pressured and they listen to what the customer wants.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued loyalty and for sharing such kind words! We're thrilled to know that each of your experiences have been positive and pressure-free. It’s our goal to truly listen to our customers and ensure you feel confident and comfortable throughout the process. We appreciate your trust and look forward to helping you with all your future automotive needs!

Went to Crest Nissan and worked with Shantiv.

Went to Crest Nissan and worked with Shantiv. He was very professional, friendly and made the car buying experience quick and easy. Thank you Shantiv for all your help!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience! We're thrilled to hear that Shantiv provided professional and friendly service and made the car-buying process quick and easy for you. We truly appreciate your kind words and will be sure to pass along your thanks to him. Enjoy your new vehicle!

The buying experience was great.

The buying experience was great. Cody the sales person did a great job. All phases were good. I do recommend this dealership.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your experience. We're glad to hear that the buying process met your expectations, but we're sorry to learn that your follow-up experience left you feeling unsupported. We understand how frustrating it can be when you're trying to get help and communication falls short. We’d appreciate the opportunity to look into this further and assist you with your LoJack concern. Please reach out to Jeff Stogner at jstogner@vtaig.com so we can work toward a resolution.

I had a great experience at Crest Nissan!

I had a great experience at Crest Nissan! From start to finish, everything went smoothly and in a timely manner. The staff was professional, friendly, and attentive, making sure all my questions were answered and that I felt comfortable throughout the entire process. It's clear they value customer satisfaction and work efficiently to get things done right. I highly recommend Crest Nissan to anyone looking for a hassle-free and positive car buying experience.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!

The process was very easy and smooth.

The process was very easy and smooth. He made the process very easy, unlike previous employees that i’ve had.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

Thank you for sharing your experience! We're so glad to hear that the process was smooth and easy for you. It's great to know that the team made such a positive impact compared to your previous experiences. We truly appreciate your feedback and look forward to assisting you again in the future!

Deshawn & Carson are amazing!

Deshawn & Carson are amazing!! This is our 2nd purchase in less than 6 months. We have 3 Nissans at home and have had 8 total.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience! We’re thrilled to hear that Deshawn and Carson provided excellent service for you during your second purchase. It’s great to know that you’ve trusted us for multiple Nissan purchases over the years. We truly appreciate your loyalty and look forward to assisting you with your future vehicle needs!