Reviews
Write a reviewAwesome Car Buying Experience
We worked with Jorge at the dealership and it was honestly the best car buying experience we have ever had. The Rent to Buy program is really cool where you literally get to go in and pick out your car online then have it delivered to the location and test drive for 3 days. We did this with a 2015 VW Passat TSI and we fell in love with the vehicle. Jorge and his finance team worked with us to get us the best interest rate they could and we are now proud owners of that VW. You guys did so much to make us comfortable during the entire process. We will be purchasing our vehicles with Jorge and Hertz for a long time to come.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the kind words !
Friendly staff, nice selection of vehicles
Buying our car from this Hertz dealership in Estero was a very satisfying experience. Jorge greeted us and showed us the cars that we were interested in. The cars we had seen on their website were there, and we had no trouble picking out our Toyota Camry. Jorge and Ed led us through the buying process and by the time we drove the car away it was registered, licensed, and insured. I would recommend this dealership to anyone looking for a friendly helpful staff and good quality used cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the kind words !
Our go-to car dealership
This Hertz dealership is by far the most honest dealership in southwest Florida. We've bought three Nissan Altimas from Jorge Hagenbrock and each time we've been more than happy with the outcome. There's no need to haggle, truly making it a stress free experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks so much for the kind words !
GREAT PLACE !!!!!
Mr. Ed Falcone was GREAT along withRalddy Piantini the finance manger. I will be recommending this dealership to anyone looking to by a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the kind words !
Great Service
I loved my car buying experience with them. I would buy another car from them any time.
- Customer service 4.0
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the kind words !
Great place to buy your next car.
By far the best car buying experience. Excellent priced vehicle in very good condition with 1 year warranty, new oil, 150+ point check +++ Kind, sincere, knowledgeable service people. Exceptional financing. Our sales rep was Jorge. We will recommend this dealer to everyone. The only recommendation we have for the dealership is to invest in an automated multi-beverage hot coffee/water machine so patrons can have an instant coffee or tea or cocoa... and light snacks (bagged cookies, peanut butter crackers, etc.).
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the kind words !
I'll Never Go Anywhere Else!
After a traffic accident (with no injuries) that totaled our business car, we needed to find another car fast! After spending hours on my computer, I suddenly found Hertz Car Sales in Estero. They not only had a very large inventory of cars, they actually had several makes and models of the cars that I had been searching for! So I immediately called, expecting some high-pressure sales person to get on the phone and tell me "the cars I was interested in had been sold, but they had others....". I'm delighted to report that "Jorge" was easy-going, friendly and extremely knowledgeable.....AND the cars I was interested in were still there! Jorge drove us around to check them all out and only 2-1/2 hours after we had arrived, we drove away in exactly what we had wanted to buy and at a price that was several thousand dollars less than I had found on other websites! I must say that knowing that the cars in the Hertz fleet of cars are very well maintained made a world of difference in my confidence level when considering the purchase, and I know that whenever any friends or relatives of mine are in need of a good, low-mileage, low-priced car, I'm going to make sure they go talk to Jorge!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the kind words !
GREAT SERVICE
I bought my 2014 Toyota Corolla from this facility. Ed sold me my car and he was very helpful, very easy going and not overly pushy. The whole buying experience was very relaxed. I would recommend buying from this location to anyone! I was very pleased with my purchased
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the kind words !
Breath of fresh air
Being a college student 1,000 miles away from my parents I was dreading replacing my car after it was totaled in an accident. The staff at Hertz car sales made it extremely easy for me to purchase a car. They walked me through step by step and explained to me all my options with buying a car and were even willing to talk to my parents on the phone when finding what was best for me. The staff was extremely patient and not pushy at all, it made what I thought was going to be a nightmare an ease. Extremely thankful for all who helped me, Jorge and Edward especially.
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Best dealership ever.
Mr. Ed Falcone was so helpful. He was there for me every step of the way to make sure I was going to go home with a car. It was starting to get tough to get it , but Mr. Ed Falcone fought really hard to make sure I was going to get this car taken home with me. Mr. Ed Falcone is very educated and has full knowledge about all of the cars, and works with you step by step all the way to the end. Mr. Ed falcone made sure I was getting the right insurance that fits me and my wallet, and Mr. Ralddy A Piantini made sure I was getting the right car payment that would fit my wallet and fought really hard to find someone to finance my car, and believe me it took awhile, but Mr. Ralddy A. Piantini worked really hard to find a bank that would. Thank The Lord Jesus they found one, which is Capital One, that finance my car and took a chance with me. This is my very first car. Mr. Ed Falcone & Ralddy A. Piantini did an awesome excellent amazing hard working job. Everyone and my family already want to purchase a car with them and making plans. The whole staff is so nice and welcoming and care about their customers. If you are EVER looking for a car this is the place to you trust me you will not regret it at all. I am so loving my car right now.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase