Reviews
I was warmly welcomed and my needs were met efficiently...
I was warmly welcomed and my needs were met efficiently and promptly! Service was outstanding!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shopping for a new car
Derrick, salesperson at Dennis Dillan, was great. He treated me with such respect. Other employees were very nice too. This was the first new car I have purchased so the thought was somewhat overwhelming. I’ll probably be stopping in at the dealership often for help learning all the ‘tech’ stuff.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Worked with a great sales person, but the integrity of...
Worked with a great sales person, but the integrity of the organization is lacking. We were interested in a used vehicle and working through the process as they were doing inspections and mechanical updates. Another sales person was able to sneak the vehicle out of the service department, let someone test drive it before it was ready and sold it, while we were waiting and working through the sales process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I've been looking for a Jeep Cherokee for years. They...
I've been looking for a Jeep Cherokee for years. They finally had the blue one I've seen on the internet. It was fast and painless! Best dealership experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Senior Citizen Friendly
Respectful and courteous service representatives. As a senior citizen, I appreciate service reps that don't talk down to me by using "Elder Speak". They respect me at KIA Dennis Dillon service department, and I return there every time I need service on my KIA. Just ask for Tyler Sanderson and you will be dealing with the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Very professional and courteous, my car was definitely...
Very professional and courteous, my car was definitely done within the time it was promised to be done. Nice hob, thank you.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service.
Great service. Quick and reliable. Didn’t have to wait very long to get my vehicle serviced and I was really impressed with the efficiency of the crew.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Terrible experience with service dept.
I called for a quote on a catilytic convertor. David was the service rep that I talked to. I had a diagnosis from one of his competitors. David then asked me why I was calling him and was mad and very rude. Is giving a competive quote to a customer against company policy?
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Experience!
My credit has been an issue and I have struggled to find a dealership that is willing to work with someone in my circumstance. The salesman I worked with did a great job and was diligent and friendly every step of the way and never made me feel discouraged. Great experience and will come again in the future!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mom's new cx5
Really nice car and pleasant people. Process was lengthy (almost 5 hours) for a cash sale. My mom is very pleased with her new mazda cx5.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase