Fox Negaunee Chrysler Dodge Jeep RAM

4.9
(389 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 8:30am to 6:00pm
View all hours
Service Sales
Monday 8:30am–6:00pm 8:30am–6:00pm
Tuesday 8:30am–6:00pm 8:30am–6:00pm
Wednesday 8:30am–6:00pm 8:30am–6:00pm
Thursday 8:30am–6:00pm 8:30am–8:00pm
Friday 8:30am–6:00pm 8:30am–6:00pm
Saturday 9:00am–2:00pm 9:00am–2:00pm
Sunday Closed Closed
(906) 475-9941 (906) 475-9941

Reviews

4.9
(389 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews of Fox Negaunee Chrysler Dodge Jeep RAM from DealerRater.

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5.0

Great service!

Fast friendly service. Always a pleasure to work with Fox Negaunee. They even brought my vehicle to me afterwards which was very convenient.

Dealer response

Jeffrey, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Best, Matt Forward | GM | mforward@foxmotors.com

5.0

Great customer service thru Justin

Justin was outstanding and showed a concern on solving my brake light warning issue before we left for california. He did and I just finished the 2500 mile trip with NO truck issues.

Dealer response

Hi Gilbert, and thanks for the great feedback! We're very happy that Justin was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Best, Matt Forward | GM | mforward@foxmotors.com

5.0

Was a pleasure to do business at Fox Negaunee

The no-nonsense dealing with salesman and sales manager. Evaluated my trade fairly and also treated me fairly on my new deal.

Dealer response

Laurie, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Matt Forward | GM | mforward@foxmotors.com

5.0

Fox Rocks!

I like the notifications regarding auto items that need attention so one does not have to sit in the waiting room. One can go get something to eat and still know what needs to be done to the car. You can accept or decline the services recommended.

Dealer response

We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Fox Negaunee Chrysler was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us. Best, Matt Forward | GM | mforward@foxmotors.com

5.0

Good service

Efficient and knowledgeable. Like the online reports. This is our first Jeep. We are pleased at the performance of our Trail Hawk. Very suitable for our traveling requirements. We live out in the woods, the last mile of our road home is not plowed by the county. Our Trail Hawks goes very well in the winter.

Dealer response

Darryll, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Matt Forward | GM | mforward@foxmotors.com

5.0

Great service

I love the friendly faces and they always go above and beyond for me! Alex is a great employee! They are always going the extra mile to make sure I am satisfied!

Dealer response

At Fox Negaunee Chrysler, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Best, Matt Forward | GM | mforward@foxmotors.com

5.0

Great service

The employees are wonderful, the facilities are spotless! Each individual that I had contact with was extremely nice and made sure that I understood everything before I left.

Dealer response

Thank you for your wonderful feedback, Jeremy. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Matt Forward | GM | mforward@foxmotors.com

5.0

Great Service & Staff!

The staff at Fox made the whole car buying process so easy, and quick! Felt very welcome and not bombarded with a car dealer who was just looking to make a buck.

Dealer response

Thank you for sharing your experience with us, Anna! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Best, Matt Forward | GM | mforward@foxmotors.com

5.0

Great Sevice

great service and very friendly I would highly recommend Fox Negaunee to every one that is in the market to a car

Dealer response

Thank you Stephen, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that our team assisted you in such an efficient manner. Please feel free to contact us if you have any questions on your new vehicle. Best, Matt Forward | GM | mforward@foxmotors.com

5.0

Great friendly service. Helpful and patient!

Bill Hemmila was great, helpful and friendly. He made me feel comfortable during the whole process. Great experience! Brenda was also helpful in helping me work out financing and with warranty questions.

Dealer response

Thanks for your outstanding review, Philip! I'm very happy to hear that Bill was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Matt Forward | GM | mforward@foxmotors.com