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Fox Negaunee Chrysler Dodge Jeep RAM

(465 reviews)

Reviews

(465 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

They got me in for a oil change even though they were low on workers. The waiting room was clean

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Negaunee Chrysler, we value our customers and we look forward to seeing you down the road. Best, Matt Forward | GM | mforward@foxmotors.com

It was great!

Clint was incredibly friendly and helped us through every part of the process. He made us feel very comfortable with our decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alexander, we love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Fox Negaunee Chrysler. Please feel free to contact us if you have any questions on your new purchase. Best, Matt Forward | GM | mforward@foxmotors.com

Great overall experience

Mark was outstanding in helping us. They took care of everything and we have absolutely no complaints . The whole process went extremely well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lucas, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Fox Negaunee Chrysler! If there is anything else we can do for you, please feel free to give us a call. Best, Matt Forward | GM | mforward@foxmotors.com

Great Service

Alex was wonderful to deal with. He took care of the towing and worked our van into his busy schedule. Thank you so much!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, it’s great to know that Alex provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Best, Matt Forward | GM | mforward@foxmotors.com

Vehicle purpose of 2023 Jeep Gladiator

Greatly enjoyed our sales experience with Bill Hemmila, Salesman and Brenda Rector, Business Manager. Bill was very helpful making recommendations with him being a Jeep Wrangler owner. Bill and Brenda were so helpful answering questions with the vehicle purchase and extended warranty purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

William, thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Bill's and Brenda's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, Matt Forward | GM | mforward@foxmotors.com

Reliable Service and great advice

Great service experience. Handled my concern quickly and provided advice about repair alternatives. Alex is the best service advisor I’ve worked with as far back as I can remember.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Fox Negaunee Chrysler, we value our customers and we look forward to seeing you on your next visit. Best, Matt Forward | GM | mforward@foxmotors.com

Great service

Everyone working there was friendly and professional. The facility was clean.we were greeted immediately each time we entered the building.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Best, Matt Forward | GM | mforward@foxmotors.com

In and out in comfort!

Friendly workers, good service, can watch Fox News while I'm there! Haven't had any problems with Fox Negaunee since we started going there almost 8 years ago.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for reaching out, John! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Best, Matt Forward | GM | mforward@foxmotors.com

caring people great service

they found what i was looking for in my price range, haggle free,courteous caring friendly well educated on there product.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate you for letting others know about your experience, William! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Matt Forward | GM | mforward@foxmotors.com

Love my Jeep

I had a great experience at Fox Negaunee. Mark Sundberg was my sales consultant and was very professional and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new vehicle, Colleen. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Mark was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Best, Matt Forward | GM | mforward@foxmotors.com