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Fox Negaunee Chrysler Dodge Jeep RAM

(465 reviews)

Reviews

(465 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service.

Top notch service, always done in a timely manner. And my car gets picked up at my job and returned on time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Matt Forward | GM | mforward@foxmotors.com

Good People

Quick and easy. Staff was great, they listen to what you want and explain everything in good detail. Couldn't be happier with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Zachery, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Matt Forward | GM | mforward@foxmotors.com

Quick and friendly service

It is easy to ascertain that the maintenance team is well organized and timely. They keep good track of my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Michael, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Matt Forward | GM | mforward@foxmotors.com

Great experience!

Great service before and after the sale. Delivery was great. Love my new vehicle! Will only shop with Fox Negaunee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We really appreciate your feedback, Leann. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Matt Forward | GM | mforward@foxmotors.com

Gcompany npany

Excellent service, friendly staff. Jerry Taylor is the best! Fox Negaunee is a top notch organization. They treat you well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your outstanding review, Rita! I'm very happy to hear that Jerry was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Matt Forward | GM | mforward@foxmotors.com

Great Service

mark made everything very quick and easy for me! will definitely be referring him to friends and family, even after the sale he made sure my tire problem got fixed

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Matt Forward | GM | mforward@foxmotors.com

service work

Friendly guys that work hard at getting my service work done on a timely manner. Highly recommend, I've been shopping here for 12+ years

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We really appreciate your feedback, Brian. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Best, Matt Forward | GM | mforward@foxmotors.com

Leasing

Bill Hemilla was very helpful and knowledgeable. We will continue to go back to him for future purchases. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Matt Forward | GM | mforward@foxmotors.com

Great employees

Everyone was very friendly and answered all our questions. The showroom was very clean and inviting. Our salesperson Mr. Hemmila was excellent!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Best, Matt Forward | GM | mforward@foxmotors.com

Great Service

Exceptional customer service in the Service Department and clean facilities. Always feel welcome when servicing my vehicle. It would be nice to be told prior to getting my car back if there are additional things needed - (ie. extremely dirty filters - these should be changed)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Best, Matt Forward | GM | mforward@foxmotors.com