Reviews
Great repair facility
The professionalism displayed by all employees in the service department that I had contact with . Communication was great and I was in and out of there in the projected time I was given .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mark, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Best, Matt Forward | GM | mforward@foxmotors.com
Always a great experience
Professional, fast, and friendly service. They even took care of a recall that I hadn't been notified of yet. Great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeffrey, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Best, Matt Forward | GM | mforward@foxmotors.com
Well worth the 180 mile drive.
I walked away feeling that we made a good deal. Actually, my new Jeep was free since it was wholly financed through my kids' inheritance fund!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ronald, we are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Best, Matt Forward | GM | mforward@foxmotors.com
Great to do business with
Excellent the sale person was great and very helpful. The financial person was great and explained everything and the jeep was ready for me
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Marvin, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Best, Matt Forward | GM | mforward@foxmotors.com
Nice job Bill
No BS. Bill has an appreciation for my time. And gives you great facts about the vehicle along with a fair price for the current times
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving this remarkable feedback, Scott. We appreciate your comments and are happy to hear that Bill was able to meet your needs. At Fox Negaunee Chrysler, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Best, Matt Forward | GM | mforward@foxmotors.com
Maintenance
Everyone at dealer ship very friendly acts like family and that they are treated good pass it on to customers.very professional
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for taking the time to share your kind words about your experience at Fox Negaunee Chrysler! We love our happy customers and are honored to have you as part of our family. Please always feel free to reach out if you need anything – be it sales or service! Best, Matt Forward | GM | mforward@foxmotors.com
Outstanding Service!
Had an emergency with my truck...front wheel bearing blew out. Justin was able to get my truck in that afternoon, with no prior appointment, and finished up by the following morning! Outstanding service, as always!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review, Aaron! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Best, Matt Forward | GM | mforward@foxmotors.com
Quality of Service
prompt and courtesy-service taking care of a malfunction problem on our new 2022 Dodge Ram. Both the service and sales were great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We truly appreciate you taking the time to write about your experience at our service department, Donald. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon here at Fox Nagaunee Chrysler. Best, Matt Forward | GM | mforward@foxmotors.com
Love my Fox!
The techs are friendly & helpful, they are willing to work with you & I love the drive up oil changes!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Kim, thank you so much for your excellent input! We're proud of our service technicians and hope to pass along your great experience to all of our customers. Please let us know if there is anything else that we can assist you with. Best, Matt Forward | GM | mforward@foxmotors.com
Great service
The staff was very pleasant and helpful. The experience of buying my new vehicle was very quick and easy, including trading in my older vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review, Elizabeth! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Best, Matt Forward | GM | mforward@foxmotors.com