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Let me first say I am a very pragmatic, simply looking for a commuter car to replace a vehicle destroyed in an accident, and had been searching for a few weeks for a used car, and came across Cornerstone online. After weeks of dealing with sales folks who were the “classic” car salesman, trying to sell me cars at twice my budget, I was directed to Hakeem at Cornerstone. He listened to my needs, was attentive, gracious and patient. He referred me to comparable vehicles to my first choice both in type and price range, wasn’t trying to upsell crazy amounts over my budget, and I’m not only happy to say I purchased a car at Cornerstone Kia in Elk River, I’ll say I will go there for my future needs and you can bet I’m asking for this gentleman again. Congratulations Hakeem, you should be the standard by which car salesmen are compared! Thank you very much.
Fantastic Buying Experience at Cornerstone KIA
Absolutely the best place to buy a new or used vehicle! Terry Berg and Dan Heege were honest, helpful, knowledgeable and went out of their way to assist me in making this purchase go smoothly. I wouldn't go anywhere else!
Randy, thank you for the great review of our team! We are pleased Terry and Dan were able to help you out!
I was vacationing FL with my car and had something called...
I was vacationing FL with my car and had something called catastrophic failure where my engine just quit. I bought it at Cornerstone KIA but had it towed to a FL dealer. They told me they had to check with KIA to see what they would do under the warranty. Thy were not getting back to me, so I called Melina at Cornerstone and within 2 min she looked up my warranty and assured me it was covered, and that they should know this based on ! She offered to contact them directly if needed, or if we received different info from the other KIA dealer. She of course was correct and they fixed the vehicle under warranty. In Cornerstone’s they say they are committed to their customer’s Peace of Mind, and Melina did that for us and more!
Professional, helpful and quick
I really enjoyed my experience buying a new Kia Optima from this dealership. They had very good prices below Blue Book value and even gave me additional rebates. I live too far away for regular maintenance needs but had to use their repair facilities for a couple of recalls on my vehicle. Both visits went very smooth and I felt very confident in the work they performed on my car. When I am ready to purchase a new vehicle, this dealership will be my first stop.
Thank you for the review, we appreciate your business!
Amazing!! Hassan Ghazi was amazing!! he was so helpful...
Amazing!! Hassan Ghazi was amazing!! he was so helpful and kind! I will most definitely be coming back and asking for him! Great experience and was so calm and willing to help!
I Keep Coming Back!
I've purchased my last two vehicles at Cornerstone KIA in Elk River and have yet to be unsatisfied with the quality of customer service I've received. First and foremost, Dan goes above and beyond to work with customers in securing a vehicle that will fit their lifestyle, needs, and budget. Brett, the salesman I worked with, was patient with me as I weighed my options; he also showed humanity and expertise through the entire process (a balance I find is hard to strike when it comes to car salespeople). I don't often go out of my way to make purchases--but when it comes to something like cars, I will faithfully make the trek to Elk River simply because I know I will be treated with care and respect. Thank you for everything, guys!
I bought a 2019 Kia Sorento and was promised an extra key and have yet to receive it even after emailing them about it. The rest was great but disappointed they didn't follow through with what was agreed upon as far as key is concerned.
Thank you for choosing Cornerstone to purchase your vehicle. We're happy to hear it was a great experience and you're happy with the new vehicle. We appreciate your business.
Excellent Service with a friendly staff
Mac was a great salesman, very prompt on getting back to me, when there he was not a pushy salesman but very friendly and approachable. The entire team was friendly. I had a couple items that needed attention and they took care of that by going above and beyond to make everything work out how it was suppose to. Thank you.
Bruce, we are pleased Mac provided a top-notch experience for you with no-pressure to buy and was friendly. We strive to listen to the customers needs during the purchase process to really understand their what they are looking for in a vehicle. Thank you for your business and enjoy the new ride!
Everybody in that dealership were super patient, very helpful, and it definitely doesn't have that feeling of a "typical" car dealership. My wife and I didn't feel any pressure once we got there, and most dealerships have salespeople peering out the window like rabid dogs. Not Cornerstone! Just 1 person sitting at the front ready to help with whatever we needed. The first person we talked to was Will Swanson because we had called first to see if we should come in or just fill out an online application, simply because our credit isn't all that good and I wasn't sure if we had to do anything special. Will was super genuine and very helpful and calm and relaxed. Very good experience! Then on to Michael McCurdy....wow!! It was like hanging out with a family member at their house..."don't worry about it, I'll take care of it" type of attitude and relaxed feeling. Truly treated us like family...not a notch, not a number, not a "get 'em in, get 'em out".....very very pleasant experience!! My wife and I over the last month have been telling everybody, you have to buy a car from Mac at Cornerstone KIA!!! He'll make you feel right at home!! The frosting on the cake for my wife and I, is that the core of Cornerstone is Christian based, and you can absolutely feel it there! Normally I wouldn't think twice about the badging of the company that sold the car, but now with that Cornerstone badge, it's almost like I roll around with a little extra smile, proud to have that on my car!
Top Notch Car Buying Experience second to none!
If you are looking for a new or used car Stop and see Mike Z. Or any of the great sales representatives at Conerstone Kia. Mike and Finance Specialist Will Swanson went over and above to make me feel like I truly mattered. There low pressure approach and bending over backwards to get the best finanacing at the best interest rates shows they are dedicated to make your car purchase easy and worry free! And after the sale is complete they go out of their way to make sure you understand everything about your new vehicle too! I will be going back for our next car for sure. And their service department is second to none very happy with all aspects of Cornerstone Auto