Bergenfield Automall

I write my experience down and tried to provide a reference to whom don’t know the “traps” of this dealer. Btw, if you ask the unreasonable problem you found to the lady also in the shop, she will tell you “ did you first time buy a car?!”. You hide car problems and save budget but not care the ca’s safety. The safety, the basic requirement of a customer. Mr. Tamar, please pick up the phone. I tried to contact to you but you never give a reply. You should answer the question why you sold a customer a car with a front light can’t work. Why did you hide this problem? Because the customer test the car in day time and could not see the bulb lights? Didn’t you know the problem of the car sold in your shop? If so, you may usually sell problem cars even has basic issue but you can’t find. Why you spoke ”we don’t fix light” and “you should go mechanic yourself” when I told this problem? It’s not only maybe a $10 bulb, it’s about your customers safe and your credit and service attitude. It’s really dangerous when I drive at night. And you hid the problem, wanna reduce the “trouble” and save the money, obviously you are not a good man, not a honest dealer, not a professional employee or company owner. I guess you always make fights with customers cause these cheating tricks. Your such unprofessional actions not only destroyed the business experience and also destroy your company’s stature and credit.

They tried to sell me a piece of xxxx car. Thank god I didn't buy it. I looked at it again before purchasing the car and I noticed all the xxxx that was wrong with that car.

When I came in to Bergenfield Auto Mall looking for a vehicle I wasn't sure what to expect. At first I was a little skeptical because of past experiences with car dealerships, but I came to realize not all car dealerships are the same. They have really good customer service and do not advertise false prices. Luis the sales person answer all my questions and even took the time to go on a test drive with me, then I went to Mary who did my finance. She went above and beyond to get me the lowest rate possible even though my credit was not the best. They made the process of purchasing the car fast and easy without leaving any of my questions unanswered. I bought the car about a month ago and I said let me wait to write a review so that I can drive and check the car. The car is running very good and my mechanic tells me its in really good condition. I am really impressed with my whole experience with the dealership. Thank you so much guys!

Bergenfield auto mall is a great place to buy your next car from! Used cars at GOOD prices! Above and beyond customer service! Friendly and professional! The cars are nice & clean & tamir will work with your budget! I purchased a car 2 years ago & still love it! Great experience! Thank you bergenfield auto mall for selling me an awesome car 2years ago ! I recommend everyone buy their next car here!!

Please take your. Hard earned money elsewhere they sell nothing but junk please learn from my mistake stay away stay away bought the car less than two months ago and the car has been in the shop at least half of the time broken promises and lies is all they are about

I have never had such amazing and personal service in any shopping exp until Bergenfield auto mall! From the moment I walked in, I was quickly greeted with a smile from Mary! What a pleasure! Mary worked for three days to secure me the best deal available! She never pushed anything on me, was 100% transparent and genuine! I truly came in a stranger and left as a friend! Each time I called she was readily available... and I could tell she was doing so with a smile on the other end. She found me the best deal, lowest payment, best warranty and even helped me to change dmv info. Always offered me water.... a jacket even when we were outside !!! Mary even helped me clean out my old car and place my belongings in the new one!!!! I can not express the gratitude I have!!! I highly recommend you visit Bergenfield auto mall for your next car or truck! I assure you..... you will not feel like you are any where near the stereotypical car deal but rather friends !!!!! Visit Mary today!!! Tell her Christina sent you!!!!

Bought a pre-owned 2008 Land Rover LR2 from here. Sara and Tamir were very professional and pleasant to deal with and they gave me a great deal on the car. I highly recommend this place, they regularly have great deals and a great selection!

Bought a pre-owned 2008 Land Rover LR2 from here. Sara and Tamir were very professional and pleasant to deal with and they gave me a great deal on the car. I highly recommend this place, they regularly have great deals and a great selection!

I started to look for cars about a week ago to replace my old car. After tediously picking through hundreds of cars, I picked 6 cars I wanted to go see based on best value only. Then after visiting a couple of dealers to check the first 4 cars from my list, I realized that I should have read their reviews first to filter even further. With 2 cars left to check , I read the reviews about this place Bergenfield Automall and decided to come here first and boy did they delivered . Tamir ( the owner) not only personally greats you and shows you around but he makes you feel a Very Important Person , truly "5 stars service". He is humble , gracious and has many fine cars on his family oriented and family owned dealer . I not only got the best car my price could buy me, it was the best car buying experience I've had so far. When you go inside their office you will read : "Come as a stranger and leave as a friend " That was exactly what I experienced . I wish you guys the best ,Im sure you will many more friends Regards, Yoe.

Very happy with my experience here. Gave me the best real offer for my trade. Very helpful staff. Would recommend to anyone.