Reviews
Write a reviewGreat Experience , great vehicle.
I will be a returning customer!!The service was Great .Very knowledgeable staff . I Would recommend this place to Anyone. I'm very happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience great car!!
Best car buying experience I've ever had ! I live a long distance from their location. Car looked exactly like pictures. Staff was friendly and helpful. Lifetime customer! Recommend!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sirizarry
Great experience! Would recommend this place to anyone. Best service and truck I've ever had. Extremely thankful to Amir. He was great and knowledgeable. Great prices.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Horrible
Bergenfield auto mall is the reason why used car dealerships have a bad reputation. I purchased a vehicle from them less than 3 months ago and have already spent $3000 in an attempt to get the car up to par. In fact, the car has been in the shop more than it has been on the road. A few of the problems; all 4 tires were dry rotted, A cracked damaged wheel, rubber hose clamps being used on metal hoses (I called about this issue and interestingly enough their mechanic knew what car I was talking about before I finished my sentence) , and a hydraulic line with a giant bubble in it. ($1300 alone for this fix when the line burst all over my driveway). GPS was also a listed feature and the unit does not work at all. My mechanic called to address some of these issues and was told by Samir that he did not care about me or the vehicle. A few choice words were also used. Needless to say i would not recommend this place to my worst enemy. STAY AWAY!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Awesomeness!!
Very pleasant staff at Bergenfield Auto Mall. The whole process was so easy. Personalized service. I did not feel rushed at all. I would recommend Bergenfield Auto Mall to family and friends. Thanks again, Margaret F
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesomeness!!
Tamir and his staff were very attentive. He made the whole prcess so easy from start to finish. Definitely recommend Bergenfield Auto Mall.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Honest and genuine.
I had a terrific experience with Bergenfield auto mall. Mary and Tamir were so helpful, patient and honest. The experience Really changed the way I view used car dealerships. I drove four hours to purchase my vehicle from them and I am happy that I did. I highly recommend purchasing a vehicle from them! Mary was a gem !
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Amazing customer service !
Mary and the rest of the team at Bergenfield auto mall were nothing short of amazing ! They made the car buying experience easy and enjoyable . They are extremely trustworthy and transparent with the way they do business which is a big relief for any customer . I would recommend them to anyone and everyone and they will always have a customer in me !
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent experience
Mary and the rest of the team at Bergenfield auto mall were nothing short of amazing ! They made the car buying experience easy and enjoyable . They are extremely trustworthy and transparent with the way they do business which is a big relief for any customer . I would recommend them to anyone and everyone and they will always have a customer in me ! I am in love with my car !!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great deal on a beautiful car
Bought a 2016 Toyota Camry . Got it practically brand new with 6k miles for an amazing price. Nothing I value more than a great deal and honesty . Def will be referring friends!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase