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Bergenfield Automall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (47 reviews)
Visit Bergenfield Automall
Sales hours: 9:00am to 8:00pm
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 10:00am–7:00pm
Sunday Closed
(201) 297-5796 (201) 297-5796

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (47 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bergenfield Automall from DealerRater.

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Great Experience , great vehicle.

I will be a returning customer!!The service was Great .Very knowledgeable staff . I Would recommend this place to Anyone. I'm very happy with my purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great experience great car!!

Best car buying experience I've ever had ! I live a long distance from their location. Car looked exactly like pictures. Staff was friendly and helpful. Lifetime customer! Recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sirizarry

Great experience! Would recommend this place to anyone. Best service and truck I've ever had. Extremely thankful to Amir. He was great and knowledgeable. Great prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Horrible

Bergenfield auto mall is the reason why used car dealerships have a bad reputation. I purchased a vehicle from them less than 3 months ago and have already spent $3000 in an attempt to get the car up to par. In fact, the car has been in the shop more than it has been on the road. A few of the problems; all 4 tires were dry rotted, A cracked damaged wheel, rubber hose clamps being used on metal hoses (I called about this issue and interestingly enough their mechanic knew what car I was talking about before I finished my sentence) , and a hydraulic line with a giant bubble in it. ($1300 alone for this fix when the line burst all over my driveway). GPS was also a listed feature and the unit does not work at all. My mechanic called to address some of these issues and was told by Samir that he did not care about me or the vehicle. A few choice words were also used. Needless to say i would not recommend this place to my worst enemy. STAY AWAY!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesomeness!!

Very pleasant staff at Bergenfield Auto Mall. The whole process was so easy. Personalized service. I did not feel rushed at all. I would recommend Bergenfield Auto Mall to family and friends. Thanks again, Margaret F

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesomeness!!

Tamir and his staff were very attentive. He made the whole prcess so easy from start to finish. Definitely recommend Bergenfield Auto Mall.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honest and genuine.

I had a terrific experience with Bergenfield auto mall. Mary and Tamir were so helpful, patient and honest. The experience Really changed the way I view used car dealerships. I drove four hours to purchase my vehicle from them and I am happy that I did. I highly recommend purchasing a vehicle from them! Mary was a gem !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing customer service !

Mary and the rest of the team at Bergenfield auto mall were nothing short of amazing ! They made the car buying experience easy and enjoyable . They are extremely trustworthy and transparent with the way they do business which is a big relief for any customer . I would recommend them to anyone and everyone and they will always have a customer in me !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent experience

Mary and the rest of the team at Bergenfield auto mall were nothing short of amazing ! They made the car buying experience easy and enjoyable . They are extremely trustworthy and transparent with the way they do business which is a big relief for any customer . I would recommend them to anyone and everyone and they will always have a customer in me ! I am in love with my car !!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great deal on a beautiful car

Bought a 2016 Toyota Camry . Got it practically brand new with 6k miles for an amazing price. Nothing I value more than a great deal and honesty . Def will be referring friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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