Blasius Pre-Owned Auto

BUYER BEWARE: AVOID BLASIUS PREOWNED AT ALL COSTS This is my first-ever business review, and I don’t write them lightly. I believe in giving businesses the benefit of the doubt, but my experience with Blasius Preowned requires complete transparency to warn potential buyers. If you value your time, money, or sanity, stay far away from Blasius Preowned. They are the epitome of an untrustworthy business that plays games with their customers and lacks any semblance of integrity. I had been searching for a specific 2022 truck trim and came across one with 61k miles at Blasius Preowned. It was listed at a reasonable price, so I went for a test drive. The truck seemed fine—until I discovered a junkyard engine in it. When I questioned this during the sale, I was assured that everything was in perfect working condition and that the third-party service contract I purchased would cover anything that went wrong. Spoiler alert: everything went wrong. Less than a week after purchasing the truck, disaster struck. While driving to and from work for a few days after purchase, I noticed strange issues while driving and discovered a massive pile of oil under the truck. A GMC dealer inspection revealed: • A broken CV axle • A severe transfer case transmission fluid leak that left the truck drenched in transmission fluid I brought the truck back to Blasius under their 60-day dealer warranty, only to learn that the technician who had supposedly inspected the truck before sale had been fired days earlier. Things went from bad to worse when the ENGINE blew—while on their property! I demanded a full refund, giving them one last chance to make things right before involving a lawyer and the state of Connecticut. Instead of taking responsibility, they held me hostage with shady tactics. They refused a refund and insisted they needed to repair the truck before offering trade-in credit—but only within their auto group. The truck was unsafe to drive, and I shudder to think what could have happened if the engine had blown while I was driving it home. Their solution? Replace the engine with a remanufactured one but try to charge it to the service contract company instead of honoring their own dealer warranty. When the service contract company denied the claim due to timing, Blasius pretended they would cover the cost, only for me to find out later that GMC paid for it under warranty. When the truck was finally returned to me with the “new” engine, it sounded like it was misfiring at idle and also experiencing transmission issues. Their answer was to pressure me into trading it for another truck—at a worse trim level—while demanding an extra $10k down payment to make it same monthly payment that I had. I was forced to settle for less than I originally wanted, losing thousands of dollars and wasting over two and a half months dealing with their incompetence. To make matters worse, even their service department admitted I had a bad experience. That’s right—the very people who were supposed to ensure my truck was safe acknowledged how poorly the situation was handled, yet no one took accountability to fix things properly. Blasius Preowned did not lose a dime in this debacle, but I lost thousands of dollars, time, and trust. They are the kind of business that takes advantage of their customers and hides behind empty promises. Their motto is “where friends send friends.” Well, I’ll tell you this: friends DO NOT send friends to Blasius Preowned. They will never see another dollar from me or anyone I know. Consider this your warning: stay far away.

BUYER BEWARE: AVOID BLASIUS PREOWNED AT ALL COSTS This is my first-ever business review, and I don’t write them lightly. I believe in giving businesses the benefit of the doubt, but my experience with Blasius Preowned requires complete transparency to warn potential buyers. If you value your time, money, or sanity, stay far away from Blasius Preowned. They are the epitome of an untrustworthy business that plays games with their customers and lacks any semblance of integrity. I had been searching for a specific 2022 truck trim and came across one with 61k miles at Blasius Preowned. It was listed at a reasonable price, so I went for a test drive. The truck seemed fine—until I discovered a junkyard engine in it. When I questioned this during the sale, I was assured that everything was in perfect working condition and that the third-party service contract I purchased would cover anything that went wrong. Spoiler alert: everything went wrong. Less than a week after purchasing the truck, disaster struck. While driving to and from work for few days after purchase, I noticed strange issues while driving and discovered a massive pile of oil under the truck. A GMC dealer inspection revealed: • A broken CV axle • A severe transfer case transmission fluid leak that left the truck drenched in transmission fluid I brought the truck back to Blasius under their 60-day dealer warranty, only to learn that the technician who had supposedly inspected the truck before sale had been fired days earlier. Things went from bad to worse when the ENGINE blew—while on their property! I demanded a full refund, giving them one last chance to make things right before involving a lawyer and the state of Connecticut. Instead of taking responsibility, they held me hostage with shady tactics. They refused a refund and insisted they needed to repair the truck before offering trade-in credit—but only within their auto group. The truck was unsafe to drive, and I shudder to think what could have happened if the engine had blown while I was driving it home. Their solution? Replace the engine with a remanufactured one but try to charge it to the service contract company instead of honoring their own dealer warranty. When the service contract company denied the claim due to timing, Blasius pretended they would cover the cost, only for me to find out later that GMC paid for it under warranty. When the truck was finally returned to me with the “new” engine, it sounded like it was misfiring at idle and also experiencing transmission issues. Their answer was to pressure me into trading it for another truck—at a worse trim level—while demanding an extra $10k down payment to make it same monthly payment that I had. I was forced to settle for less than I originally wanted, losing thousands of dollars and wasting over two and a half months dealing with their incompetence. To make matters worse, even their service department admitted I had a bad experience. That’s right—the very people who were supposed to ensure my truck was safe acknowledged how poorly the situation was handled, yet no one took accountability to fix things properly. Blasius Preowned did not lose a dime in this debacle, but I lost thousands of dollars, time, and trust. They are the kind of business that takes advantage of their customers and hides behind empty promises. Their motto is “where friends send friends.” Well, I’ll tell you this: friends DO NOT send friends to Blasius Preowned. They will never see another dollar from me or anyone I know. Consider this your warning: stay far away.

Great service! A big shout out to Bobby and the entire team for making the experience of buying my son’s first car a great one. We appreciate all of you.!

2nd buy at a Blaius dealership in the last year the first at the Cadillac dealership , which led me to look into this dealership because the 1st one went so well …this one at the pre-owned dealership on Watertown Ave. Barb Kinne my sales consultant The general manager Domenic Mascolo and the finance manager Kyle Dubay all worked with me listened to what I was looking for and wanted to do and worked with me to get it Nothing was pushed onto me to try to do I got the deal I was looking for and the speed the deal was completed was highly appreciated no one likes to spend hours in a dealership getting the paperwork completed bet everything was taken care of right away no surprises The dealership and all involved are highly recommend!

Beware of Shady Business Practices I recently had a very disappointing experience with Blasius of Middletown, and I feel compelled to warn others about their shady business practices. We agreed on a price for a vehicle, and after running hard credit checks and receiving approval for the purchase, I thought everything was settled. However, to my dismay, Blasius added over $1,300 in unnecessary fees at the last minute. These fees included charges for a redundant GPS tracker, which the RAM vehicle already had installed, and a $399 fee for an add-on to make the brake lights flash three times when the brakes are applied--a feature that costs only $25 on Amazon. Redundant GPS Tracker One of the most egregious charges was for a GPS tracker. This charge was completely redundant because RAM vehicles equipped with the Uconnect system already come with a built-in GPS feature. Uconnect provides comprehensive navigation and location services, making any additional GPS tracker unnecessary and an obvious attempt to charge customers for something they do not need. Brake Light Flasher Additionally, Blasius charged $399 for a brake light flasher that causes the brake lights to flash three times when the brakes are applied. This device is available on Amazon for just $25. Charging such an exorbitant amount for this simple add-on is not only unfair but also indicative of their exploitative practices. This behavior is exactly what the Federal Trade Commission's (FTC) new Combating Auto Retail Scams (CARS) Rule aims to prevent. The CARS Rule, effective July 30, 2024, prohibits deceptive practices like bait-and-switch tactics and hidden fees. Under this rule, auto dealers must clearly disclose all costs and obtain informed consent from consumers for any add-ons. Violating this rule can result in significant penalties, including civil penalties of up to $50,120 per violation. For more information on the CARS Rule and your rights as a consumer, you can visit the FTC's official announcement here. Blasius of Middletown clearly disregards these principles of transparency and fairness. I strongly advise anyone considering doing business with them to be extremely cautious and to scrutinize all charges closely. Don't fall victim to their deceptive tactics like I did. #BlasiusOfMiddletown #CarBuying #ConsumerProtection #FTCRules #AutoScams #HiddenFees

Great place to by a preowned car. Satisfied w trade, Purchased F150 wow! within 90 minutes I drove away totally satisfied. Salesman Jim answered all my questions. Professional staff. They know what they ae doing. No hard sale No xx. Local dealer had similar truck overpriced. I drove 50 miles to save big$$. Their lot is full of choices. All good. My next car is going to be purchased for Balsius for sure.

Good afternoon I just purchased a used vehicle from this dealership was very happy with the salesperson Adam very friendly very knowledgeable of the vehicle. worked with me with everything I needed to finalize my purchase quick easy simple no hassles, no pressure!!! would definitely recommend going here for your next purchase!!!!! extremely satisfied

recently bought a 2020 Ford f150 from Adam Betancourt .I strongly recommend if purchasing see Adam. Adam was very easy to work with( even though I wasn't) and no pressure. I'm giving the dealership 5 stars because of Adam.

didn’t want to sell truck to a customer who lives in massachusetts when asked why his reason was he was selling as is

Professional, and very business orientated dealership with amazing prices and wonderful staff ready to assist! Jerry was a great salesman and made sure I stood in my budget!