Reviews
Staff are great and knowledgeable.
Staff are great and knowledgeable. They answered all my questions and addressed any concerns that I have. Made my purchase super smooth and easy. Will make more purchases in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Gaylen, we're so glad that we were able to go above and beyond your expectations! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Acura of Pleasanton! Regards, Your Team @ Hendrick Acura of Pleasanton
I recently had the pleasure of working with Tamanna
I recently had the pleasure of working with Tamanna Amiryar while purchasing my new Acura ZDX, and I couldn?t be happier with the experience. From start to finish, Tamanna was professional, attentive, and genuinely committed to making the process smooth and enjoyable. Even before I visited the dealership, she went the extra mile by sending me a detailed video of the vehicle, which played a crucial role in my decision to buy the car. Unlike many salespeople, she was never pushy and truly listened to my needs. Tamanna was also very responsive and flexible, ensuring that everything aligned with my schedule and preferences. She worked hard to get us a great deal and made the entire experience stress-free. Her friendly and approachable nature made the car-buying process a pleasure. If you?re in the market for an Acura, I highly recommend reaching out to Tamanna?she?s one of the best! Thank you, Tamanna, for making this such a fantastic experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations Syed on your new Acura ZDX purchase and thank you for taking the time to share your wonderful review and recommendation. We appreciate allowing teammate Tamanna to earn your business and be a part of your Acura ownership experience. We know buying a car is still a milestone for most of our guests and it is good to hear we were able to meet your expectations. If you have any further questions, please give us a call. We're always happy to help! Regards, Your Team @ Hendrick Acura of Pleasanton
Marisol from Acura Pleasanton was very accommodating and
Marisol from Acura Pleasanton was very accommodating and made sure to explain the services my car needed. She was also very helpful and answered all the questions I had.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dianne, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
The costumer service is awesome .
The costumer service is awesome . Every one here is curtesy and respectful to you needs . They will always have what you looking for. I have bought 3 cars from them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi JOSE, thank you for your 5-star review; we are happy to pass along your comments to the team here at Acura of Pleasanton! If you're ever in need of more help, please let us know! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
The service that Landon completed was excellent.
The service that Landon completed was excellent. I received regular updates along with a video showing his examination of the car and the progress he was making.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you PEGGY for sharing of your experience with Landon and our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton
Excellent and efficient service from all!
Excellent and efficient service from all! Tamanna helped me locate exactly what I was looking for. Kenji and Victor helped close the deal! Thanks Team Acura Pleasanton!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you BERNADETTE for sharing your car shopping experience with our teammates Tamanna, Kenji and Victor here at the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Recentky, i took my ILX in for a service.
Recentky, i took my ILX in for a service. My service advisor, Gary Chan always exceeds my expectations! Overall, the customer experience was excellent. Gary and the rest of the Hendrick dealetship team lives by their values. I trust them.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Acurafan for sharing your experience with our teammate Gary and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
Recentky, i took my ILX in for a service.
Recentky, i took my ILX in for a service. My service advisor, Gary Chan always exceeds my expectations! Overall, the customer experience was excellent. Gary and the rest of the Hendrick dealetship team lives by their values. I trust them.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Acurafan for sharing your experience with our teammate Gary and the service team. We appreciate allowing us to provide the highest level of care for your Acura ILX and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
My experience at Hendricks in Pleasanton was a very
My experience at Hendricks in Pleasanton was a very positive one.Heldon was very professional, knowledgeable, and also informative. He explained and demonstrated all of the safety features I was looking for in a used Acura RDX. He located a newer model on his lot that had low mileage and was within my budget. I would highly recommend this dealership and felt that I was treated like family. Now I feel safer and know that my precious grandchildren are too. Thanks again Heldon. Anne R.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Anne for sharing of your car shopping experience with our teammate Helder here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pl easanton
I have been a regular customer at Acura of Pleasanton
I have been a regular customer at Acura of Pleasanton since 2004. I have never been disappointed in any aspect of their customer service. Thank you, Marisol, for your great service and kindness. She gives each of her customers time and respect. I know she always reviews my car’s needs and takes care of the details promptly and respectfully. Thank you!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Nanapapalis, thank you for your positive review; we are happy to pass along your feedback to Marisol and the team here at our dealership. We appreciate allowing us to earn your business and sharing of your experience with our service department while we were providing care for your Acura. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton