Reviews
The time for the service is quicker than I expected and
The time for the service is quicker than I expected and services completed thirty minutes faster than scheduled, the service personnel is excellent, the waiting area is comfortable and clean
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you PO for sharing of your experience with our service department. We appreciate allowing our team the opportunity to provide the highest level of care and keeping your Acura factory safe. We are committed to your experience, so please feel free to let us know if there are ever any questions! Regards, Your Team @ Hendrick Acura of Pleasanton
I recently had my car serviced at Hendrick service
I recently had my car serviced at Hendrick service center. I couldn?t be more pleased with the experience. Landon, my advisor, was incredibly friendly and helpful throughout the process. The process was estimated for two to five days with three recalls, but they got it done in 2 days. Very efficient. Would like to visit Hendrick service center again.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you ELLEN for sharing your experience with our teammate Landon and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
I just purchased my 3rd Acura from the Acura of
I just purchased my 3rd Acura from the Acura of Pleasanton dealership. I have worked with Farooq Omar and Gabe for 8+ years. My experience has been 5 star customer service, everyone is caring and very professional, I feel like I?m treated like family. My 19 yr old son got his first car, and the dealership has made our overall car shopping experience quite seamless and overall enjoyable for all of us. Farooq has always taken care of us and has made the process enjoyable!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Candee for sharing of your experience with our teammates Farooq and Gabe here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Excellent customer service from Art.
Excellent customer service from Art. Explained very clearly the process, the time it would take to complete the repairs and was in constant communication with me.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Brad for sharing your experience with our teammate Art and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
My advisor Gary Chan.
My advisor Gary Chan. Listened to my concerns and did the work I needed. Lots of experience as a technician and a advisor. Will definitely go back.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with our teammate Gary and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
Zachary Ghaznawi was an excellent sales professional.
Zachary Ghaznawi was an excellent sales professional. Would come back to Acura of Pleasanton. Zachary made the buying process painless, was knowledgeable and got me what I wanted.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Kris for sharing of your car shopping experience with our teammate Zachary here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Zachary Ghaznawi was an excellent sales professional.
Zachary Ghaznawi was an excellent sales professional. Made the experience painless. He was knowledgeable and got me just what I was looking for. Would come back!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you kris for sharing of your car shopping experience with our teammate Zachary here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
“Thank you, Marisol Arvizu for always greeting us with a
“Thank you, Marisol Arvizu for always greeting us with a smile and giving your best to keep your customers happy.”
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you Rociobvalencia for sharing your experience with our teammate Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
Great service.
Great service. Everything was explained. The loaner car was very much appreciated. The service was completed ahead of schedule. The office staff was very efficient. Landon was thorough and quick. The pick up was smooth and effortless.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Kenneth for allowing us to earn your business and for sharing of your experience with our teammate Landon and our service department. Keeping your Acura safe and running in top shape is our highest priority. Please feel free to let us know if there is ever anything we can do to help. Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Very friendly and helpful with the whole process of
Very friendly and helpful with the whole process of buying a used car from talking on the phone and making the appointment to the customer service I received when I showed up
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Michael, thank you for taking the time to leave a 5-star review for us at Acura of Pleasanton. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton