Reviews
The service department is awesome.
The service department is awesome. Appointment scheduling is quick and easy. I was able to bring my car in the next day. My service advisor Landon is very friendly and knowledgeable. When I arrived, he checked me in right away, and he also gave me a loaner. Landon updated me about my car through texting. I would highly recommend this dealer. Thank you Acura Pleasanton!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very pleased with the Service Department and their
Very pleased with the Service Department and their friendliness and good customer service. We like that they send a video showing and explaining the work that they’re doing and the results of the service. We’ve worked with Marisol, Art and Landon, all very professional.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service I love my car Great job and great
Great service I love my car Great job and great dealership Good price and I got my color I wanted ready to drive it Thank you Helder
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Masten for sharing of your car shopping experience with our teammate Helder here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Excellent experience with the whole team from the
Excellent experience with the whole team from the beginning of the test drive to the delivery of the car and signing of the paperwork Thank you Farooq
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you Miguel for sharing of your experience with our teammate Farooq here at the dealership during your visit. We are excited to be a part of your shopping experience, so please feel free to let us know if we can do anything to assist! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Helder always does a good job.
Helder always does a good job. This is the 5th car I have purchased from him. Will likely be back again in a few years.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Exceptional experience!
Exceptional experience! Outstanding service from start to finish. Farooq, Helder, and Mary delivered the best dealer experience ever, delivering unmatched service. THANK YOU for your remarkable professionalism and kindness.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you ARTAVIA for sharing your car shopping experience with our teammates Farooq, Helder, and Mary. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
We worked with Farooq & Helder to find our next car and
We worked with Farooq & Helder to find our next car and he was fantastic in helping us. Great service. Highly recommended!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you ArtPapafor sharing your car shopping experience with our teammates Farooq & Helder and the dealership. We appreciate allowing us an opportunity to serve and to be a part of your Acura journey. We look forward to our continued relationship, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
My husband purchased a vehicle from Tamanna.
My husband purchased a vehicle from Tamanna. She was professional and very personable. She was kind and very helpful. The atmosphere was very relaxed which made our experience comfortable. There was no pressure to buy. We would definitely recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Rudy for sharing of your car shopping experience with our teammate Tamanna here at the dealership. We appreciate allowing us an opportunity to serve you, so please feel free to let us know if there is anything we can do to help! Have a great day! Regards, Your Team @ Hendrick Acura of Pleasanton
Marisol Arvizu has been my service advisor for years.
Marisol Arvizu has been my service advisor for years. I always feel comfortable with her because I trust her to be honest and straightforward and always have my best and my car's interests at heart. She's great!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you Gerald for sharing your experience with our teammate Marisol and the service team. We appreciate allowing us to provide the highest level of care for your Acura and for us to be a part of your Acura ownership. Please feel free to let us know if there are ever any questions, we are here to help! Regards, Your Team @ Hendrick Acura of Pleasanton
2 hour oil change?
2 hour oil change? I wish I did not buy the maintenance package when I bought the vehicle. I figure that you got my money, but are hoping to make it so inconvenient that I will not use it. Like a scam?not like a scam, but a straight up scam. Plus, you either used the filter I brought, hoping to speed up the process, or you kept it.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you Ron for the review. We would like to discuss your visit with you in more detail. Please reach out to our Service Manager Michael Sullivan directly at 925-224-7637. Regards, Your Team @ Hendrick Acura of Pleasanton